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Documentation

Learn how to set up and get the most out of Viktor.

Getting started with Viktor

Create your Viktor account, join your team or add Viktor to Slack or Microsoft Teams, and finish the setup wizard.

Viktor is an autonomous AI employee that lives in your team's Slack or Microsoft Teams workspace, or in your Discord server. You message him like a teammate, and he uses the tools you connect to do the work. This page covers creating an account, signing in, joining a team from an invite, and the setup wizard that runs after you sign up.

Create your account

  1. Open app.viktor.com/signup.
  2. Choose Continue with Slack or Continue with Microsoft Teams.
  3. Sign in to your Slack workspace or Microsoft account and approve Viktor.

Using Discord? Pick Discord on the sign-up page and create your account with your email and the code we send you. The wizard then adds Viktor to your server. See Add Viktor to Discord.

You don't need a work email. A personal address such as Gmail works for signing up. Throwaway (disposable) addresses get no free starter credits, and many can't sign up at all. How many free starter credits a new workspace gets depends on how it signed up; see Plans and credits.

Viktor then opens the setup wizard. Which steps you see depends on the provider you chose and your role. The wizard is described below.

If your company wants to talk to someone first, the sign-up page also has a Book a demo button.

Sign in

  1. Open app.viktor.com/signin.
  2. Choose the same provider you signed up with: Continue with Slack or Continue with Microsoft Teams.

The sign-in page shows the "Welcome back" screen. If you have signed in before in this browser, the page lists those workspaces so you can jump straight into one.

Sign in with an email code on your phone

On a phone browser, the sign-in page also shows On your phone? Sign in with an email code.

  1. Tap On your phone? Sign in with an email code.
  2. Enter your email and tap Email me a code.
  3. Enter the 6-character code from the email. Viktor checks it as soon as all six characters are in.

If you typed the wrong address, choose Use a different email. To go back to Slack or Teams sign-in, choose Back to sign-in options.

Join your team from an invite

A workspace admin can invite you by email. The invite link looks like app.viktor.com/invite/<code>.

  1. Open the invite link.
  2. Sign in with the email address the invite was sent to. If you are already signed in with that address, the page shows "Signed in as" with your account. Choose Change to use a different account.
  3. Choose Accept invite.

You join the workspace as a member and land on your dashboard. If your Viktor account already belongs to another workspace, accepting creates a separate account for the new workspace and signs you in to it. Your other workspace and its subscription stay as they are.

To learn how admins send invites and change roles, see Team members and roles.

The setup wizard

After your first sign-in, Viktor opens a short setup wizard at app.viktor.com/getting-started. A progress bar shows how far along you are.

If you are the person adding Viktor to your workspace, the wizard has these parts:

  1. Install Viktor. Add Viktor to Slack or Microsoft Teams. See Add Viktor to Slack or Add Viktor to Microsoft Teams.
  2. Choose channels (Slack only). Pick which public Slack channels Viktor joins.
  3. A few questions. How you found Viktor and, if Viktor doesn't already know them, your role and sector.
  4. Select tools. Pick the tools you use. You need at least one to continue. Viktor groups suggestions under headings such as "Found in your Slack workspace", a starter pack for your role, and "Most popular". You can also browse and search the full list.
  5. Connect tools. Connect the tools you picked, or choose Skip, I'll connect tools later.
  6. Done. The last screen sends you to Slack or Teams to start working with Viktor.

When you leave the connect-tools step, Viktor starts setting up and sends you his first message in Slack or Teams.

If you join a workspace where Viktor is already installed, the wizard skips the install, channel and question steps.

Limits by plan and permission

  • Installing Viktor into Slack or Microsoft Teams is a workspace admin step. Members who are not admins never see the install or channel steps.
  • Invites can only be sent by workspace admins. You can only accept an invite with the email address it was sent to.
  • No plan limit applies to signing up, signing in or running the setup wizard. For what each plan includes, see Plans and credits.

Common problems

  • "Failed to accept invite. Please try again." Check that you are signed in with the exact email address the invite was sent to. If you are, the invite may have expired or already been used. Ask your admin for a new invite.
  • "That code is invalid or expired. Request a new one." Request a new email code and enter the newest one.
  • "Too many attempts. Request a new code and try again." Wait, then request a new code.
  • You landed in the wrong workspace. See Wrong workspace.
  • Sign-in is stuck or blocked. See Cannot sign in to Viktor and Errors creating an account or workspace.
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