Documentation

Ask Viktor to remind you about something, or to follow up later, and he comes back to the same conversation at that time. A reminder fires once. For anything that repeats, use a scheduled task instead.

What a reminder does

• At the time you asked for, Viktor picks the original conversation back up with its full history and does what you asked: reminds you, nudges someone, or checks on something.
• A follow-up can be set to happen only if nobody has replied in the meantime. If someone replies first, the reminder is skipped.
• Times are read in your time zone unless you name another one.

Set a reminder

1. In the conversation you want Viktor to come back to, ask him. For example:
2. - "Remind me tomorrow at 4 PM to send the contract."
3. - "Follow up with Filip on the hiring plan on Thursday if he hasn't replied."
4. Viktor confirms the time he will come back.

See and cancel reminders

In chat, ask Viktor to cancel the reminder.

In the web app:

1. Open Tasks and select Calendar.
2. Pending reminders show as one-off entries, marked Reminder in the legend.
3. Select a reminder to see what Viktor will do and when. A follow-up that skips on a reply shows "skipped if the conversation moves first".
4. Select Cancel reminder to cancel it.

Limits

• A reminder can be set at most a year ahead.
• A single conversation can hold up to 8 pending reminders. Cancel one before adding more.
• You see and cancel only the reminders that were set for you. A teammate's reminders are not shown to you.

Common problems

• Viktor says the time is more than a year away. Pick a closer date.
• Viktor says the conversation already has too many pending reminders. Cancel one, from the calendar or by asking Viktor, then try again.
• The follow-up never came. If you asked for a follow-up only when nobody replied, a reply in the conversation cancels it.
• You asked for "every week". That is a recurring schedule, so Viktor sets up a scheduled task instead of a reminder.

Related

• Scheduled tasks
• Talk to Viktor
• Event triggers