Check Your Usage
See your credit balance and where your workspace's credits went, in the Viktor app or by asking Viktor in chat.
You can check your credits in two places: the Billing and Usage pages in the Viktor app, and in chat by asking Viktor.
See your balance
- Open Billing at app.viktor.com/settings/subscription.
- The plan card shows your current plan and its renewal date, for example Renews {date}.
- The credits card next to it shows your balance.
Admins also see a View usage button at the top of the page. It opens the Usage page.
See where credits went
The Usage page shows how your workspace spent credits over a period.
- Open Usage at app.viktor.com/usage.
- Pick a period, for example Last 30 days or Current billing period.
- Read the summary cards and the daily spend chart.
- Look through the costs of conversations and scheduled tasks to find what used the most.
Depending on your workspace, the Usage page may split its data into more views, such as usage per teammate, per scheduled task and per Space.
Ask Viktor in chat
You can ask Viktor about your plan and credits in any conversation. For example:
- "How many credits do we have left this month?"
- "When does our plan renew?"
- "Are we on track to run out before the reset?"
- "Which scheduled tasks used the most credits this month?"
Viktor can read your plan, monthly credits, credits used this cycle, your remaining, top-up and reward balances, and your billing period dates. For usage over time, he can look at today, the last 7 or 30 days, this month or last month, with the average daily spend. He can list the conversations and scheduled tasks that cost the most. He doesn't get a ready-made run-out forecast. To judge whether you'll run out before the reset, he compares your balance with your recent daily spend.
Viktor only reads this data. To change your plan or buy credits, use the Billing page.
Usage alerts
When your workspace has used 70% of its credits, Viktor sends a heads-up in a direct message. He sends another at 90%. The message says how many credits are used and, when he can estimate it, when they will run out and when your plan resets. The 90% message also lets you choose what happens when credits run out.
Alerts go to the person who pays for the plan, or to an admin. Members don't get them. Workspaces with auto top-ups turned on don't get these alerts.
Limits by plan and permission
- Usage page: admins only. Members who open it are sent back to the dashboard.
- Billing page balance: everyone in the workspace can see it.
- Viktor in chat: anyone can ask about the plan and balance. Breakdowns per teammate and per Space are for admins only.
- Plan: usage works the same on every plan.
Common problems
The Usage page sends me to the dashboard. Only admins can open it. Ask an admin, or ask Viktor in chat about the plan and balance.
I paid, but my balance didn't change. See paid but credits not showing.
A failed run used credits. See credit refund for a failed run.