Errors creating an account or workspace

Most setup errors come from an existing account, a blocked sign-in, or an expired invite.

Common causes

1. An account may already exist for your email, so try signing in instead of signing up.
2. A team invite can expire, in which case ask your admin for a fresh one.
3. Browser extensions or strict privacy settings can block the sign-in popup.

Get unblocked

1. Try again in a standard browser window with pop-ups allowed.
2. Use the same email and identity provider your team expects.
3. If it still fails, contact support with the exact error text.

If your workspace connects to Slack or Teams, make sure you have permission to add apps there.