What is a Copilot agent?

A Copilot agent is Microsoft's name for a specialized assistant that extends Microsoft 365 Copilot for one job, with its own instructions, knowledge, and actions. Microsoft offers prebuilt agents such as Researcher, Analyst, and Facilitator, and organizations build their own with Agent Builder or Copilot Studio. Declarative agents run on Copilot's own models. Custom engine agents bring their own models and need hosting outside Microsoft 365, such as Azure.

How do you use Copilot agents?

You open an agent in Copilot Chat or in apps like Teams, Word, and Outlook, and ask it for help. People with a Microsoft 365 Copilot license can use assistive custom agents at no extra cost. Copilot Chat users without that license can use their organization's custom agents on a metered basis, which needs an Azure subscription.

Is Microsoft 365 Copilot worth it for a small team?

It depends on where the team's work happens. Microsoft 365 Copilot Business is $21 per user a month, paid yearly, for up to 300 users, and needs an eligible Microsoft 365 Business plan. Microsoft offers $18 for the first year on plans bought by December 31, 2026. It fits best when most work happens in Word, Excel, Outlook, and Teams. If the work runs through tools like HubSpot, Stripe, or QuickBooks, Viktor covers the whole team with no per-seat fee, and you can start with up to $100 in free credits.

Can Copilot in Teams update HubSpot or QuickBooks for me?

Copilot can reach systems outside Microsoft 365 through Copilot connectors, plugins, and agents built in Copilot Studio, which lists 1,500+ prebuilt connectors and MCP servers. Someone in your organization sets those up first. Viktor connects to HubSpot, QuickBooks, Stripe, and the rest of his 9,800+ integrations. Connect a tool once, ask him in Teams, and he makes the update, with approval before sensitive actions.

What are the best Microsoft Copilot alternatives?

It depends on what you want from Copilot. For chat and writing help, general AI tools like ChatGPT, Claude, or Gemini are the usual alternatives. For finished work across many tools, an AI employee like Viktor fits: he works in Microsoft Teams or Slack, connects to 9,800+ tools, and is shared by the whole team instead of licensed per person.

Viktor vs Microsoft Copilot:AI employee or Copilot agents?

Microsoft 365 Copilot helps each licensed person inside Microsoft's apps, and custom Copilot agents are built in Copilot Studio. Viktor is one AI employee for the whole team in Microsoft Teams or Slack. He works across 9,800+ tools and delivers finished work.

Last verified: October 17, 2026

Get started for free Watch Viktor work

Viktor

Viktor is an AI employee for a Microsoft Teams or Slack workspace. Anyone can @mention him. He works across 9,800+ tools, including HubSpot, Stripe, and QuickBooks, and brings the finished work back to the chat.

Choose Viktor when work crosses many tools and the whole team should share one AI employee.

Teams and Slack9,800+ toolsNo per-seat fee

Microsoft Copilot

Microsoft Copilot is AI built into Microsoft 365. Copilot Chat comes with eligible plans, and a Microsoft 365 Copilot license adds Copilot in Word, Excel, PowerPoint, Outlook, and Teams, plus prebuilt agents like Researcher and Analyst.

Choose Copilot when most of the work happens inside Microsoft's apps and each person wants help with their own email, meetings, and files.

Inside Microsoft 365Per-user licenseCopilot Studio agents

Last verified: October 17, 2026. Microsoft prices are US list prices as published on microsoft.com and vary by country and currency.

Feature	Viktor	Microsoft Copilot
Built for	The whole team. Anyone in the workspace can @mention him, and workspace memory keeps the team's context.	Each licensed person. In Teams meetings, each licensed participant's prompts are visible only to them.
Where you use it	Microsoft Teams or Slack: direct messages, group chats, and channels where he is installed.	Word, Excel, PowerPoint, Outlook, Teams, the Microsoft Copilot app, and Edge.
Tools	9,800+ integrations, including non-Microsoft tools like HubSpot, Stripe, and QuickBooks.	Microsoft 365 data through Work IQ. Other systems through Copilot connectors, plugins, or Copilot Studio's 1,500+ prebuilt connectors and MCP servers.
Custom work	Describe the job in chat. Scheduled tasks and event triggers handle recurring work, like a Monday pipeline report.	Build agents with Agent Builder or Copilot Studio. Autonomous agents and agents for websites or apps need a standalone Copilot Studio plan.
What you get back	Finished work in the chat: Word, Excel, PowerPoint, and PDF files, reports, and updated records, with approval before sensitive actions.	Drafts, summaries, and edits in the app you have open. Copilot Cowork, billed by usage, plans multi-step tasks and returns finished artifacts like a deck or report.
Pricing model	No per-seat fee. One shared credit pool for the workspace. Start with up to $100 in free credits.	Microsoft 365 Copilot is $30 per user a month, paid yearly, on top of a qualifying Microsoft 365 plan. Copilot Business is $21 per user a month for up to 300 users. Copilot Chat is included with eligible plans. Copilot Studio credit packs are $200 a month for 25,000 credits.
Security and admin	SOC 2 Type 1. Admins choose which tools need approval or are off limits. SAML SSO and audit logs on Enterprise.	Enterprise data protection, admin controls, and existing Microsoft 365 permissions. Copilot Studio audit logs flow into Microsoft Purview.

Built for

The whole team. Anyone in the workspace can @mention him, and workspace memory keeps the team's context.

Each licensed person. In Teams meetings, each licensed participant's prompts are visible only to them.

Where you use it

Microsoft Teams or Slack: direct messages, group chats, and channels where he is installed.

Word, Excel, PowerPoint, Outlook, Teams, the Microsoft Copilot app, and Edge.

Tools

9,800+ integrations, including non-Microsoft tools like HubSpot, Stripe, and QuickBooks.

Microsoft 365 data through Work IQ. Other systems through Copilot connectors, plugins, or Copilot Studio's 1,500+ prebuilt connectors and MCP servers.

Custom work

Describe the job in chat. Scheduled tasks and event triggers handle recurring work, like a Monday pipeline report.

Build agents with Agent Builder or Copilot Studio. Autonomous agents and agents for websites or apps need a standalone Copilot Studio plan.

What you get back

Finished work in the chat: Word, Excel, PowerPoint, and PDF files, reports, and updated records, with approval before sensitive actions.

Drafts, summaries, and edits in the app you have open. Copilot Cowork, billed by usage, plans multi-step tasks and returns finished artifacts like a deck or report.

Pricing model

No per-seat fee. One shared credit pool for the workspace. Start with up to $100 in free credits.

Microsoft 365 Copilot is $30 per user a month, paid yearly, on top of a qualifying Microsoft 365 plan. Copilot Business is $21 per user a month for up to 300 users. Copilot Chat is included with eligible plans. Copilot Studio credit packs are $200 a month for 25,000 credits.

Security and admin

SOC 2 Type 1. Admins choose which tools need approval or are off limits. SAML SSO and audit logs on Enterprise.

Enterprise data protection, admin controls, and existing Microsoft 365 permissions. Copilot Studio audit logs flow into Microsoft Purview.

The main differences

Help for each person or work for the whole team

Copilot makes each licensed person faster inside Microsoft 365. Viktor takes whole jobs for the team, across Microsoft and non-Microsoft tools.

One AI employee or one license per person

Microsoft 365 Copilot is licensed per user. Each licensed person gets help with their own email, meetings, and files, and in Teams meetings their prompts are visible only to them.

Viktor is installed once for the workspace. Anyone can @mention him in a channel, group chat, or direct message, and the team shares his memory and his finished work.

Who it works for

Viktor

The whole team

One AI employee anyone can @mention

Microsoft Copilot

Each licensed user

Help with their own email, meetings, and files

Copilot agents vs an AI employee

Copilot agents are Microsoft's specialized assistants for one job. Microsoft ships some, like Researcher and Analyst. Your team builds the rest in Agent Builder or Copilot Studio, with instructions, knowledge, and actions. Agents for outside channels need a standalone Copilot Studio plan.

Viktor needs no build step. Describe the job in plain English and he does it. Recurring work runs as scheduled tasks you set up in the same chat.

How new work gets set up

Viktor

Ask in chat

Describe the job in plain English

Microsoft Copilot

Build an agent

Agent Builder or Copilot Studio

Microsoft 365 first or every tool you use

Copilot is grounded in Microsoft 365 through Work IQ. It reaches other systems through Copilot connectors, plugins, and Copilot Studio's 1,500+ prebuilt connectors and MCP servers, which someone in your organization sets up.

Viktor works across 9,800+ tools, including HubSpot, Stripe, and QuickBooks. He chains them in one run and asks for approval before anything sensitive.

Where the work reaches

Viktor

9,800+ tools

HubSpot, Stripe, QuickBooks, and more

Microsoft Copilot

Microsoft 365 first

Other systems through connectors

Where they win

Where Microsoft Copilot wins today

Copilot is built into Microsoft 365, so for teams that live in Word, Excel, Outlook, and Teams it is the natural place to start.

Deep work inside Office files

Copilot works in Word, Excel, PowerPoint, and OneNote, on the file you have open. For editing a long document or a complex workbook in place, it is the better fit.

Grounded in Microsoft 365

Work IQ reasons over your email, meetings, chats, and files, and Copilot Memory learns your preferences. For questions about your own Microsoft 365 data, Copilot starts with the deepest context.

Part of your Microsoft licensing

Copilot Chat comes at no extra cost with eligible Microsoft 365 plans, and Microsoft 365 E7 includes Microsoft Copilot. Companies that run fully on Microsoft, on E5 or E7, keep one vendor, one admin center, and one bill.

Agents for customers too

Copilot Studio can publish agents to websites, apps, and social channels, and build voice agents for phone lines. Viktor works for your team, not as a customer-facing chatbot.

Which one fits your team

Choose Viktor if:

Your team works in Microsoft Teams or Slack

Your work runs on non-Microsoft tools like HubSpot, Stripe, or QuickBooks

You want one AI employee the whole team shares

You want finished work, not drafts

You want recurring reports and checks on a schedule

You would rather not pay for a license per person

Choose Microsoft Copilot if:

Most of your work happens in Word, Excel, PowerPoint, and Outlook

Your company runs almost fully on Microsoft 365

You already license Microsoft 365 E5 or E7

Each person wants help with their own email and meetings

You plan to build custom agents in Copilot Studio

You need agents on your website or phone line

Get started for free

One workspace credit pool

Teams and Slack

Approval before sensitive actions

Microsoft Copilot questions, answered

Microsoft 365 Copilot helps each licensed person inside Word, Excel, PowerPoint, Outlook, and Teams, and custom Copilot agents are built in Agent Builder or Copilot Studio. Viktor is one AI employee for the whole team in Microsoft Teams or Slack. He works across 9,800+ tools, including non-Microsoft ones like HubSpot, Stripe, and QuickBooks, and delivers finished work. Viktor does not need a Copilot license, so you can use both.

See Viktor in Microsoft Teams

4.9 on G2

Hire your first AI employee. Start in Microsoft Teams.

Add Viktor to Microsoft Teams or Slack, connect the tools your team uses, and give him a real task. Start with up to $100 in free credits.

Get Started For Free See all plans

Book a Demo See all plans

Viktor vs Microsoft Copilot:AI employee or Copilot agents?

Viktor

Microsoft Copilot

Built for

Where you use it

Tools

Custom work

What you get back

Pricing model

Security and admin

Help for each person or work for the whole team

One AI employee or one license per person

Copilot agents vs an AI employee

Microsoft 365 first or every tool you use

Where Microsoft Copilot wins today

Deep work inside Office files

Grounded in Microsoft 365

Part of your Microsoft licensing

Agents for customers too

Which one fits your team

Microsoft Copilot questions, answered

How does Viktor compare with Microsoft Copilot?

What is a Copilot agent?

How do you use Copilot agents?

Is Microsoft 365 Copilot worth it for a small team?