Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
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Viktor is an AI employee that connects to Teamwork Desk in one click via OAuth and helps you triage and resolve customer support tickets, running 15 Teamwork Desk actions for you like Update Ticket, Create Ticket, and Update Customer. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Teamwork Desk and reports back. Setup takes about two minutes.
Free to start · No credit card · SOC 2 Type 1 · Works in Slack & Microsoft Teams
Messages you'd actually send. Paste one into Slack or Microsoft Teams, swap in your specifics, and Viktor takes it from there.
“Summarize today's open tickets in Teamwork Desk and flag the urgent ones.”
— you, in Slack or Teams
“Draft replies to the open tickets in Teamwork Desk and queue them for my approval.”
— you, in Slack or Teams
“Pull this week's ticket volume and response time from Teamwork Desk every Monday.”
— you, in Slack or Teams
“Watch Teamwork Desk for tickets that mention churn and alert me immediately.”
— you, in Slack or Teams
Ask in plain English in Slack or Microsoft Teams. Viktor picks the right Teamwork Desk actions, runs the work, and reports back. No workflows to build.
Update a specific ticket.
Update a specific customer.
Reply to a specific ticket.
Retrieves available options for the Type Id field.
Retrieves available options for the Ticket Id field.
Retrieves available options for the Tags field.
Retrieves available options for the Status Id field.
Retrieves available options for the Source Id field.
Retrieves available options for the Priority Id field.
Retrieves available options for the Inboxes field.
Retrieves available options for the Inbox ID field.
Retrieves available options for the Customer field.
Retrieves available options for the Company field.
Create a new ticket.
Create a new customer.
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Message Viktor in Slack like you'd message a teammate. "Summarize today's open tickets in Teamwork Desk and flag the urgent ones." "Draft replies to the open tickets in Teamwork Desk and queue them for my approval." Plain English, any tool.
Viktor opens Teamwork Desk, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
A Teamwork Desk AI agent is an AI that connects to your Teamwork Desk account and completes work in it - it doesn't just answer questions about Teamwork Desk, it takes the actions. Viktor is that agent: an AI employee that works in Teamwork Desk on your behalf and delivers the finished result in Slack or Microsoft Teams.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Teamwork Desk actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
Ticketing system designed to easily manage customer queries, saving you time and money.
One-click OAuth - Viktor never sees your password, and you can revoke access at any time.
Review-first approvals: sensitive Teamwork Desk actions wait for your sign-off before they run.
Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models.
SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.
Yes. Teamwork Desk is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Teamwork Desk from Slack or Microsoft Teams - no workflow builder, no code.
Ask for outcomes that span tools — Viktor pulls from Teamwork Desk, cross-references the rest of your stack, and delivers one finished result.
Viktor connects to 3,200+ tools and works across them in a single run.
