
Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Viktor is an AI employee that connects to Belco with a scoped API key and helps you run live chat and chatbot conversations with customers, running 12 Belco actions for you like List Users, Send Message, and Close Conversation. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Belco and reports back. Setup takes about two minutes.
Free to start · No credit card · SOC 2 Type 1 · Works in Slack & Microsoft Teams
Messages you'd actually send. Paste one into Slack or Microsoft Teams, swap in your specifics, and Viktor takes it from there.
“Summarize today's Belco conversations and flag the ones that need a human.”
— you, in Slack or Teams
“Draft a canned reply in Belco for the most common question this week.”
— you, in Slack or Teams
“Watch Belco for a conversation mentioning a refund and alert me right away.”
— you, in Slack or Teams
“Pull this week's response time and resolution rate from Belco every Monday.”
— you, in Slack or Teams
Ask in plain English in Slack or Microsoft Teams. Viktor picks the right Belco actions, runs the work, and reports back. No workflows to build.
Retrieves available options for the Shop ID field.
Send a message to a conversation specified by ID.
Retrieve a conversation specified by ID.
Reply to a conversation specified by ID.
Reopen a conversation specified by ID.
List all users in the Belco account.
Get a list of conversations from Belco.
Get the details of a contact in Belco.
Create a conversation from Belco.
Close a conversation specified by ID.
Add tags to a conversation.
Add a note to a conversation specified by ID.

27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Message Viktor in Slack like you'd message a teammate. "Summarize today's Belco conversations and flag the ones that need a human." "Draft a canned reply in Belco for the most common question this week." Plain English, any tool.
Viktor opens Belco, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
A Belco AI agent is an AI that connects to your Belco account and completes work in it - it doesn't just answer questions about Belco, it takes the actions. Viktor is that agent: an AI employee that works in Belco on your behalf and delivers the finished result in Slack or Microsoft Teams.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Belco actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
Customer Service Software for Webshops
Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time.
Review-first approvals: sensitive Belco actions wait for your sign-off before they run.
Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models.
SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.
Yes. Belco is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Belco from Slack or Microsoft Teams - no workflow builder, no code.