Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
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Viktor is an AI employee that connects to Intercom in one click via OAuth and helps you run live chat and chatbot conversations with customers, running 11 Intercom actions for you like Create Note, Upsert Contact, and Add Tag To Contact. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Intercom and reports back. Setup takes about two minutes.
Free to start · No credit card · SOC 2 Type 1 · Works in Slack & Microsoft Teams
Messages you'd actually send. Paste one into Slack or Microsoft Teams, swap in your specifics, and Viktor takes it from there.
“Summarize today's Intercom conversations and flag the ones that need a human.”
— you, in Slack or Teams
“Draft a canned reply in Intercom for the most common question this week.”
— you, in Slack or Teams
“Watch Intercom for a conversation mentioning a refund and alert me right away.”
— you, in Slack or Teams
“Pull this week's response time and resolution rate from Intercom every Monday.”
— you, in Slack or Teams
Ask in plain English in Slack or Microsoft Teams. Viktor picks the right Intercom actions, runs the work, and reports back. No workflows to build.
Retrieves available options for the Tag ID field.
Retrieves available options for the Assignee ID field.
Retrieves available options for the Admin ID field.
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated.
Send a message to a contact in Intercom.
Send a message from a user into your Intercom app.
Retrieve a conversation by its ID.
Add a reply or a note to an existing conversation thread.
Close/Snooze/Open/Assign a conversation by its ID.
Creates a note for a specific user.
Adds a specific tag to a contact in Intercom.
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Message Viktor in Slack like you'd message a teammate. "Summarize today's Intercom conversations and flag the ones that need a human." "Draft a canned reply in Intercom for the most common question this week." Plain English, any tool.
Viktor opens Intercom, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
A Intercom AI agent is an AI that connects to your Intercom account and completes work in it - it doesn't just answer questions about Intercom, it takes the actions. Viktor is that agent: an AI employee that works in Intercom on your behalf and delivers the finished result in Slack or Microsoft Teams.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Intercom actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied.
One-click OAuth - Viktor never sees your password, and you can revoke access at any time.
Review-first approvals: sensitive Intercom actions wait for your sign-off before they run.
Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models.
SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.
Yes. Intercom is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Intercom from Slack or Microsoft Teams - no workflow builder, no code.
Ask for outcomes that span tools — Viktor pulls from Intercom, cross-references the rest of your stack, and delivers one finished result.
Viktor connects to 3,200+ tools and works across them in a single run.
