Every week Viktor finds customers past their reorder time, drafts a Klaviyo win-back with in-stock products and reports who came back.
Viktor asks a few setup questions, shows you a first result, then keeps it running
Already use Viktor? Open in Viktor. Nothing sends until you press enter.
Words in [brackets] are yours to fill in. Viktor asks for anything else he needs.
Finds customers past their usual reorder window from Shopify order history
Splits them by what they bought and how much they spend
Drafts the win-back email or SMS in your brand voice, with products that are in stock
Schedules it in Klaviyo after your approval and reports who ordered again
Before: at stake is your lapsed customers times your average order value. The estimate starts at "if 1 in 20 comes back" and you can change it. After: we count orders from people who got the campaign within 30 days of the send, measured in Shopify.
Example with typical numbers, not a customer result.
Estimate: 800 customers with no order in 120 days x $60 average order = $48,000 at stake; if 1 in 20 orders again, about $2,400. Building the campaign by hand: 4 x 2 hours x 0.5 x $54.10 = about $210 a month.
64 of 531 paying ecommerce stores on Viktor already run a version of this (as of 15 Oct 2026).
Needs
Shopify
KlaviyoAlso uses
Postscript
Attentive
Mailchimp
Recharge1 weekly win-back task, 1 30-day results report
Lapsed-customer counts and a first draft in the same conversation.
More use cases
Every morning Viktor checks orders, stock and listings, fixes what you approve and hands you one short list.
Runs on a schedule
TWL set up 12 scheduled workflows in 15 days, replacing about 2 hours a day of work across 5 people, and found 3 unlogged pricing decisions on the first audit.
Tell Viktor what your team copies between the store, sheets and accounting; he builds the automation, tests it on real data and keeps it running.
Runs when something happensTWL set up 12 scheduled workflows in 15 days, replacing about 2 hours a day of work across 5 people, and found 3 unlogged pricing decisions on the first audit.
Every weekday Viktor reads Meta and Google against your Shopify orders, flags waste and broken tracking, and changes nothing without your OK.
Runs on a schedule
170 of 531 paying ecommerce stores on Viktor already run a version of this (as of 15 Oct 2026).
Pick one outcome and
hand it over today.
Paste a use case into Viktor. He asks what he needs and shows you a first result in the same conversation.
