Agentforce in Slack and Viktor. Choose how the work gets done.
Salesforce's agent platform in Slack, aimed at CRM-grounded sales and service workflows. Compare that with Viktor, an AI employee for shared work in Slack and Microsoft Teams.
Used by 72,000+ teams
You don't open Viktor. You hand him the work.
Slack and Microsoft Teams, in the same thread where the work already gets discussed. No new app for the team to adopt, no context living on one person's laptop.
Get Started for FreeAnyone can tag Viktor. He shares context across the workspace, so what one person teaches him helps the whole team.
Get Started for FreeBrief him once. He uses your tools, builds the report, deck, or app, and brings the finished work back to the thread.
Get Started for FreeViktor and Agentforce in Slack: how the work happens.
Start with the working environment, the people using it, and the responsibility you want to hand over.
Viktor
AI EmployeeSlack and Microsoft Teams, in the channel where the work is already discussed.
The whole team. Anyone can tag Viktor; context belongs to the workspace.
Reads the request, uses connected tools, produces the deliverable, and reports back in the thread.
Shared workspace context. What one person teaches Viktor can help the team.
9,800+ integrations, browser access, code execution, and published pages and apps.
Agentforce in Slack
In-channelSlack + Salesforce.
Salesforce customers, per-conversation or flex credits.
Configured agents, not general purpose.
CRM grounded.
Salesforce estate.
Two questions decide the whole category.
See where Agentforce in Slack and Viktor fit: where each one works, and how much of the job it takes on.
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Viktor vs Agentforce in Slack
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| ViktorAI Employee | Agentforce in Slack | |
|---|---|---|
| Surface | Slack and Microsoft Teams, in the channel where the work is already discussed. | Slack + Salesforce. |
| Works for | The whole team. Anyone can tag Viktor; context belongs to the workspace. | Salesforce customers, per-conversation or flex credits. |
| Who owns the job | Reads the request, uses connected tools, produces the deliverable, and reports back in the thread. | Configured agents, not general purpose. |
| Memory | Shared workspace context. What one person teaches Viktor can help the team. | CRM grounded. |
| Tools | 9,800+ integrations, browser access, code execution, and published pages and apps. | Salesforce estate. |
| Price shape | Shared workspace credits from $100/month, without a subscription for each teammate. | Check Agentforce in Slack's current plans for pricing, included usage, and availability. |
| Best for | Ongoing team work across your connected tools. | Your team uses Salesforce and wants Agentforce workflows accessible in Slack. |
Product information: Agentforce in Slack website ↗. Check the provider for current plans and availability.
One employee for your team's work.
1Team-native by default
Brief Viktor in Slack or Microsoft Teams. The request, the work, and the result stay connected to the conversation your team can follow.
2Breadth of the whole stack
Connect 9,800+ tools, use a real browser, and run code. Viktor can bring information together and deliver reports, documents, and apps.
1 teammate
One pool
10 teammates
One pool
3A price that fits a team
Your workspace shares one credit pool, starting at $100/month. Add teammates without adding a per-person subscription.
When to choose Viktor vs Agentforce in Slack
You want to delegate work in Slack or Microsoft Teams.
Your team needs shared context rather than isolated individual conversations.
Your work spans several business tools and needs a finished deliverable.
You prefer a managed employee with a shared workspace credit pool.
Your team uses Salesforce and wants Agentforce workflows accessible in Slack.
Salesforce's agent platform in Slack, aimed at CRM-grounded sales and service workflows.
More from Slack / Salesforce
Slack AI
In-channel
Slack's built-in search, thread recaps, and channel summaries.
Slackbot
In-channel
Slack's personal AI agent that understands your conversations, files, and projects inside Slack.
Slack Code
Coding
Slack's code channels: mention a coding agent and it gets a dedicated room with diffs, previews, and approvals.
FAQ
Salesforce's agent platform in Slack, aimed at CRM-grounded sales and service workflows.
Slack + Salesforce. Configured agents, not general purpose. Viktor takes requests in Slack and Microsoft Teams and works across the team's connected tools.
Your team uses Salesforce and wants Agentforce workflows accessible in Slack. Salesforce's agent platform in Slack, aimed at CRM-grounded sales and service workflows.
Agentforce in Slack belongs to Slack / Salesforce in this catalog. Its tool type is In-channel. The family groups related products; the tool type describes what this product does.
Start free. Pay only when you're ready.
Every feature. Every integration. $100 in credits on the house. No credit card, no sales call, no catch. When you need more, it starts $100/month.
Up to $100 in free credits
Every feature, every integration. When you need more, it starts $100/month.
- 9,800+ integrations
- Slack and Teams
- Reports, dashboards, apps
- Code and PR reviews
- SOC 2 compliant