Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
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Viktor is an AI employee that connects to Snappy with a scoped API key and helps you triage and resolve customer support tickets, running 2 Snappy actions for you like Create Wall Post, and List Account ID Options. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Snappy and reports back. Setup takes about two minutes.
Free to start · No credit card · SOC 2 Type 1 · Works in Slack & Microsoft Teams
Messages you'd actually send. Paste one into Slack or Microsoft Teams, swap in your specifics, and Viktor takes it from there.
“Summarize today's open tickets in Snappy and flag the urgent ones.”
— you, in Slack or Teams
“Draft replies to the open tickets in Snappy and queue them for my approval.”
— you, in Slack or Teams
“Pull this week's ticket volume and response time from Snappy every Monday.”
— you, in Slack or Teams
“Watch Snappy for tickets that mention churn and alert me immediately.”
— you, in Slack or Teams
Ask in plain English in Slack or Microsoft Teams. Viktor picks the right Snappy actions, runs the work, and reports back. No workflows to build.
Retrieves available options for the Account ID field.
Creates a wall post.
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Message Viktor in Slack like you'd message a teammate. "Summarize today's open tickets in Snappy and flag the urgent ones." "Draft replies to the open tickets in Snappy and queue them for my approval." Plain English, any tool.
Viktor opens Snappy, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
A Snappy AI agent is an AI that connects to your Snappy account and completes work in it - it doesn't just answer questions about Snappy, it takes the actions. Viktor is that agent: an AI employee that works in Snappy on your behalf and delivers the finished result in Slack or Microsoft Teams.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Snappy actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.
Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time.
Review-first approvals: sensitive Snappy actions wait for your sign-off before they run.
Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models.
SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.
Yes. Snappy is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Snappy from Slack or Microsoft Teams - no workflow builder, no code.
Ask for outcomes that span tools — Viktor pulls from Snappy, cross-references the rest of your stack, and delivers one finished result.
Viktor connects to 3,200+ tools and works across them in a single run.
