Step 1: Connect your stack
27+ native integrations plus 9,800+ tools via managed connectors. Mostly one-click OAuth, a few API keys. No webhooks, no Zapier zaps.
PagerDuty AI employee
Viktor works in PagerDuty for you. Ask in Slack or Microsoft Teams.
Viktor is an AI employee that connects to PagerDuty and helps you monitor application errors and incidents, running 31 PagerDuty actions for you like List Users, List Teams, and Get Incident. Ask in plain English from your workspace; Viktor does the work in PagerDuty and reports back. Viktor connects in one click via OAuth.
Works in Slack & Microsoft Teams
What can your AI employee do in PagerDuty?
Viktor connects to your PagerDuty account and completes work in it. He doesn't just answer questions about PagerDuty, he takes the actions on your behalf and delivers the finished result to your workspace.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right PagerDuty actions, chains them with the other 9,800+ tools he connects to, and asks for approval before anything sensitive runs.
About PagerDuty
Real-Time Operations and Incident Response
Use PagerDuty from Slack and Microsoft Teams
Message Viktor in a Slack channel, a Microsoft Teams chat or a direct message. He opens PagerDuty, does the work and posts the result in the same thread, so nobody has to switch tabs.
He can also run PagerDuty work on a schedule, like a weekly PagerDuty summary posted to your team's channel. Anything sensitive waits for your approval before it runs.
Viktor is not affiliated with or endorsed by PagerDuty.
You ask in your workspace
Describe what you need in plain English
Viktor picks the actions
Selects from 31 PagerDuty actions, chains them together
Runs in PagerDuty
Helps you monitor application errors and incidents - your real data.
Reports back
Delivers the finished result to your workspace
Try asking Viktor
What can you ask Viktor to do in PagerDuty?
Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.
“Summarize the new errors in PagerDuty from the last 24 hours and flag any regressions.”
— you, to @Viktor
“Check PagerDuty for the root cause of last night's incident and report back.”
— you, to @Viktor
“Watch PagerDuty for a new critical alert and page me immediately.”
— you, to @Viktor
“Post a summary of this week's PagerDuty incident count to #eng every Friday.”
— you, to @Viktor
How it works
How does Viktor work with PagerDuty?
Maya Patel11:32 AM
@Viktor check this week's Stripe revenue against HubSpot and flag anything off before the board call.
Viktor11:33 AM
On it. Cross-checking Stripe against HubSpot and fixing anything that doesn't line up before your board call.
Step 2: Tell Viktor what you need
Message Viktor like a teammate: "Pull this week's MRR from Stripe." "Triage new Linear bugs." "Pause Meta ads over $40 CPA." Any tool.
Viktor9:12 AM
📊 Revenue check:
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.
revenue_raport.pdf
Step 3: Viktor does the work, you review
Viktor opens the tools, runs the work, and posts back exactly what changed. Sensitive actions wait for your approval. It’s all logged.
Actions
What can Viktor do in PagerDuty?
Ask in plain English from your workspace. Viktor picks the right PagerDuty actions, runs the work, and reports back. No workflows to build.
- Incident
Update Incident
Update an incident's status, title, urgency, priority, escalation policy, or assignments. Use List Incidents or Get Incident to find the incident ID. To acknowledge: set status to acknowledged. To resolve: set status to resolved. Use List Users to find user IDs for assignments and List Priorities for priority IDs.
- Escalation Policy
Update Escalation Policy
Update an escalation policy's name, description, loop count, or escalation rules. By default, performs a read-then-merge: fetches the current policy and merges your changes before writing, so you only need to specify the fields you want to change. Set fullReplacement: true to replace all rules wholesale — use with caution as this is destructive. Use List Escalation Policies to find the policy ID. Each escalation rule targets one or more users or schedules: provide targets as an array of objects with id and type (userreference or schedulereference).
- Other
Trigger Incident
Deprecated — use Create Incident instead. Trigger an incident.
- Other
Start Incident Workflow
Start an automation workflow on an active incident. Use List Incident Workflows to discover available workflow IDs. Use List Incidents or Get Incident to find the incident ID. Requires Business+ plan — accounts without this plan will receive a 402 error.
- Other
Resolve Incident
Deprecated — use Update Incident instead. Resolve an incident.
- Other
List Users
List users in the PagerDuty account, searchable by name or email. Returns user IDs, names, emails, and roles. Optionally filter by team membership using team IDs from List Teams.
- Other
List User ID Options
Retrieves available options for the User ID field.
- Other
List Teams
List teams in the PagerDuty account, optionally filtered by name. Returns team IDs and names useful for filtering incidents, users, and services.
- Other
List Status Pages
List configured PagerDuty status pages. Use status page IDs with List Status Page Posts to retrieve posts on a specific page. Requires Business+ plan — accounts without this plan will receive empty results or a 402 error.
Works with your stack
Viktor uses PagerDuty together with your other tools
Ask for outcomes that span tools - Viktor pulls from PagerDuty, cross-references the rest of your stack, and delivers one finished result.
Related
More Developer Tools integrations
Viktor connects to 9,800+ tools and works across them in a single run.
Trusted by 78,000+ teams
The moment Viktor becomes part of the team.
PagerDuty integration FAQ
Yes. PagerDuty is one of the 9,800+ tools Viktor connects to, in one click via OAuth. Once connected, anyone on your team can put Viktor to work in PagerDuty from their workspace - no workflow builder, no code.
Ask Viktor in your workspace to connect PagerDuty, then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time.
Viktor can run 31 PagerDuty actions, including List Users, List Teams, and Get Incident - and chain them with other tools in a single request. In practice that means Viktor helps you monitor application errors and incidents. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done.
No. Viktor isn't a workflow builder - there are no triggers to map and nothing to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which PagerDuty actions to take, runs them, and reports back.
4.9 on G2G2 rating: 4.9 out of 5 stars
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