Step 1: Connect your stack
27+ native integrations plus 9,800+ tools via managed connectors. Mostly one-click OAuth, a few API keys. No webhooks, no Zapier zaps.
HelpDocs AI employee
Viktor works in HelpDocs for you. Ask in Slack or Microsoft Teams.
Viktor is an AI employee that connects to HelpDocs and helps you capture, organize, and find team or personal notes, running 13 HelpDocs actions for you like Get Article, Get Category, and List Articles. Ask in plain English from your workspace; Viktor does the work in HelpDocs and reports back. Viktor connects with an API key.
Works in Slack & Microsoft Teams
What can your AI employee do in HelpDocs?
Viktor connects to your HelpDocs account and completes work in it. He doesn't just answer questions about HelpDocs, he takes the actions on your behalf and delivers the finished result to your workspace.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right HelpDocs actions, chains them with the other 9,800+ tools he connects to, and asks for approval before anything sensitive runs.
About HelpDocs
The Documentation Engine Behind AI-Driven Support
Use HelpDocs from Slack and Microsoft Teams
Message Viktor in a Slack channel, a Microsoft Teams chat or a direct message. He opens HelpDocs, does the work and posts the result in the same thread, so nobody has to switch tabs.
He can also run HelpDocs work on a schedule, like a weekly HelpDocs summary posted to your team's channel. Anything sensitive waits for your approval before it runs.
Viktor is not affiliated with or endorsed by HelpDocs.
You ask in your workspace
Describe what you need in plain English
Viktor picks the actions
Selects from 13 HelpDocs actions, chains them together
Runs in HelpDocs
Helps you capture, organize, and find team or personal notes - your real data.
Reports back
Delivers the finished result to your workspace
Try asking Viktor
What can you ask Viktor to do in HelpDocs?
Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.
“Find the HelpDocs doc about onboarding and turn it into a checklist.”
— you, to @Viktor
“Summarize what changed in HelpDocs this week and post it here every Friday.”
— you, to @Viktor
“Draft a new HelpDocs page from this meeting transcript.”
— you, to @Viktor
“Search HelpDocs for anything about the renewal and pull out the key facts.”
— you, to @Viktor
How it works
How does Viktor work with HelpDocs?
Maya Patel11:32 AM
@Viktor check this week's Stripe revenue against HubSpot and flag anything off before the board call.
Viktor11:33 AM
On it. Cross-checking Stripe against HubSpot and fixing anything that doesn't line up before your board call.
Step 2: Tell Viktor what you need
Message Viktor like a teammate: "Pull this week's MRR from Stripe." "Triage new Linear bugs." "Pause Meta ads over $40 CPA." Any tool.
Viktor9:12 AM
📊 Revenue check:
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.
revenue_raport.pdf
Step 3: Viktor does the work, you review
Viktor opens the tools, runs the work, and posts back exactly what changed. Sensitive actions wait for your approval. It’s all logged.
Actions
What can Viktor do in HelpDocs?
Ask in plain English from your workspace. Viktor picks the right HelpDocs actions, runs the work, and reports back. No workflows to build.
- Other
List Article ID Options
Retrieves available options for the Article ID field.
- Other
List Group ID Options
Retrieves available options for the Group ID field.
- Articles
List Articles
Retrieve a list of articles from your HelpDocs knowledge base.
- Articles
Search Articles
Search for articles in your HelpDocs knowledge base.
- Other
List Categories
Retrieve a list of all categories in your HelpDocs knowledge base.
- Category
Get Category
Retrieve a category from your HelpDocs knowledge base.
- Article
Get Article
Retrieve a specific article from your HelpDocs knowledge base.
- Other
Get Article Versions
Retrieve version history and details for a specific article in your knowledge base.
- Other
Generate Chatbot Source Page
The chatbot source page feature allows you to generate a comprehensive list of all your Knowledge Base articles that can be fed directly to your chatbot. This makes it easy to leverage your existing documentation to power AI assistants and help your customers find answers quickly.
Works with your stack
Viktor uses HelpDocs together with your other tools
Ask for outcomes that span tools - Viktor pulls from HelpDocs, cross-references the rest of your stack, and delivers one finished result.
Related
More Productivity integrations
Viktor connects to 9,800+ tools and works across them in a single run.
Trusted by 78,000+ teams
The moment Viktor becomes part of the team.
HelpDocs integration FAQ
Yes. HelpDocs is one of the 9,800+ tools Viktor connects to, with an API key. Once connected, anyone on your team can put Viktor to work in HelpDocs from their workspace - no workflow builder, no code.
Ask Viktor in your workspace to connect HelpDocs, then paste an API key from your HelpDocs account when prompted. Viktor stores the key encrypted, uses it only for the actions you ask for, and you can revoke it at any time. Setup takes about two minutes.
Viktor can run 13 HelpDocs actions, including Get Article, Get Category, and List Articles - and chain them with other tools in a single request. In practice that means Viktor helps you capture, organize, and find team or personal notes. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done.
No. Viktor isn't a workflow builder - there are no triggers to map and nothing to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which HelpDocs actions to take, runs them, and reports back.
4.9 on G2G2 rating: 4.9 out of 5 stars
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