
Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Viktor is an AI employee that connects to HelpDocs with a scoped API key and helps you capture, organize, and find team or personal notes, running 13 HelpDocs actions for you like Get Article, Get Category, and List Articles. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in HelpDocs and reports back. Setup takes about two minutes.
Free to start · No credit card · SOC 2 Type 1 · Works in Slack & Microsoft Teams
Messages you'd actually send. Paste one into Slack or Microsoft Teams, swap in your specifics, and Viktor takes it from there.
“Find the HelpDocs doc about onboarding and turn it into a checklist.”
— you, in Slack or Teams
“Summarize what changed in HelpDocs this week and post it here every Friday.”
— you, in Slack or Teams
“Draft a new HelpDocs page from this meeting transcript.”
— you, in Slack or Teams
“Search HelpDocs for anything about the renewal and pull out the key facts.”
— you, in Slack or Teams
Ask in plain English in Slack or Microsoft Teams. Viktor picks the right HelpDocs actions, runs the work, and reports back. No workflows to build.
Retrieves available options for the Article ID field.
Retrieves available options for the Group ID field.
Retrieve a list of articles from your HelpDocs knowledge base.
Search for articles in your HelpDocs knowledge base.
Retrieve a list of all categories in your HelpDocs knowledge base.
Retrieve a category from your HelpDocs knowledge base.
Retrieve a specific article from your HelpDocs knowledge base.
Retrieve version history and details for a specific article in your knowledge base.
The chatbot source page feature allows you to generate a comprehensive list of all your Knowledge Base articles that can be fed directly to your chatbot. This makes it easy to leverage your existing documentation to power AI assistants and help your customers find answers quickly.
Delete a category from your HelpDocs knowledge base.
Delete an article from your HelpDocs knowledge base.
Create a new category in your HelpDocs knowledge base to organize articles.
Create a new article in your HelpDocs knowledge base.

27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Message Viktor in Slack like you'd message a teammate. "Find the HelpDocs doc about onboarding and turn it into a checklist." "Summarize what changed in HelpDocs this week and post it here every Friday." Plain English, any tool.
Viktor opens HelpDocs, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
A HelpDocs AI agent is an AI that connects to your HelpDocs account and completes work in it - it doesn't just answer questions about HelpDocs, it takes the actions. Viktor is that agent: an AI employee that works in HelpDocs on your behalf and delivers the finished result in Slack or Microsoft Teams.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right HelpDocs actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
The Documentation Engine Behind AI-Driven Support
Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time.
Review-first approvals: sensitive HelpDocs actions wait for your sign-off before they run.
Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models.
SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.
Yes. HelpDocs is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in HelpDocs from Slack or Microsoft Teams - no workflow builder, no code.