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HelpDocs AI employee

Viktor is an AI employee that connects to HelpDocs and helps you capture, organize, and find team or personal notes, running 13 HelpDocs actions for you like Get Article, Get Category, and List Articles. Ask in plain English from your workspace; Viktor does the work in HelpDocs and reports back. Viktor connects with a scoped API key.

Free to start
No credit card
SOC 2 Type 1
Works in Slack & Microsoft Teams

What is a HelpDocs AI agent?

A HelpDocs AI agent is an AI that connects to your HelpDocs account and completes work in it - it doesn't just answer questions about HelpDocs, it takes the actions. Viktor is an AI employee that works in HelpDocs on your behalf and delivers the finished result to your workspace.

Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right HelpDocs actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.

About HelpDocs

The Documentation Engine Behind AI-Driven Support

  1. You ask in your workspace

    Describe what you need in plain English

  2. Viktor picks the actions

    Selects from 13 HelpDocs actions, chains them together

  3. Runs in HelpDocs

    Helps you capture, organize, and find team or personal notes - your real data.

  4. Reports back

    Delivers the finished result to your workspace

Try asking Viktor

What can you ask Viktor to do in HelpDocs?

Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.

  • Find the HelpDocs doc about onboarding and turn it into a checklist.

    — you, to @Viktor

  • Summarize what changed in HelpDocs this week and post it here every Friday.

    — you, to @Viktor

  • Draft a new HelpDocs page from this meeting transcript.

    — you, to @Viktor

  • Search HelpDocs for anything about the renewal and pull out the key facts.

    — you, to @Viktor

How it works

How does Viktor work with HelpDocs?

Step 1: Connect your stack

27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.

Maya Patel11:32 AM
@Viktor check this week's Stripe revenue against HubSpot and flag anything off before the board call.
Viktor
ViktorApp11:33 AM
On it. Cross-checking Stripe against HubSpot and fixing anything that doesn't line up before your board call.

Step 2: Tell Viktor what you need

Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool.

Viktor
ViktorApp9:12 AM
📊 Revenue check:
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.

revenue_raport.pdf

4 pages·PDF

Step 3: Viktor operates, you review

Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.

Actions

What can Viktor do in HelpDocs?

Ask in plain English from your workspace. Viktor picks the right HelpDocs actions, runs the work, and reports back. No workflows to build.

  • Other

    List Article ID Options

    Retrieves available options for the Article ID field.

  • Other

    List Group ID Options

    Retrieves available options for the Group ID field.

  • Articles

    List Articles

    Retrieve a list of articles from your HelpDocs knowledge base.

  • Articles

    Search Articles

    Search for articles in your HelpDocs knowledge base.

  • Other

    List Categories

    Retrieve a list of all categories in your HelpDocs knowledge base.

  • Category

    Get Category

    Retrieve a category from your HelpDocs knowledge base.

  • Article

    Get Article

    Retrieve a specific article from your HelpDocs knowledge base.

  • Other

    Get Article Versions

    Retrieve version history and details for a specific article in your knowledge base.

  • Other

    Generate Chatbot Source Page

    The chatbot source page feature allows you to generate a comprehensive list of all your Knowledge Base articles that can be fed directly to your chatbot. This makes it easy to leverage your existing documentation to power AI assistants and help your customers find answers quickly.

Works with your stack

Viktor uses HelpDocs together with your other tools

Ask for outcomes that span tools - Viktor pulls from HelpDocs, cross-references the rest of your stack, and delivers one finished result.

Trusted by 50,000+ teams

The moment Viktor becomes part of the team.

Infrastructure for a $1M/yr agency built in 9 days
I discovered Viktor 9 days ago, and I have already built the infrastructure for a $1,000,000 a year content agency with zero staff.
Troy Dean

Troy Dean

Founder, Agency Mavericks

Saved:1 FTE/1 full time employee
Literally a game-changer for me, like adding another employee (or two).
Krysta Mueggenburg

Krysta Mueggenburg

Owner, Element Turf & Outdoor Solutions

Saved:10+ hrs/week
Claude Tag writes better specs. Viktor executes faster across tools. Viktor actually goes and creates the tickets.
Toni Lopez

Toni Lopez

Co-founder, Karumi (YC F25)

HelpDocs integration FAQ

Yes. HelpDocs is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in HelpDocs from their workspace - no workflow builder, no code.

4.9 on G2G2 rating: 4.9 out of 5 stars

One hire. The output of a team.

Viktor works nights, remembers every decision, and connects to 3,200 tools. Start free with $100 in credits, then $50 a month.

Get Started for Free