Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
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Viktor is an AI employee that connects to Gorgias in one click via OAuth and helps you triage and resolve customer support tickets, running 23 Gorgias actions for you like Get Macro, Get Ticket, and List Macros. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Gorgias and reports back. Setup takes about two minutes.
Free to start · No credit card · SOC 2 Type 1 · Works in Slack & Microsoft Teams
Messages you'd actually send. Paste one into Slack or Microsoft Teams, swap in your specifics, and Viktor takes it from there.
“Summarize today's open tickets in Gorgias and flag the urgent ones.”
— you, in Slack or Teams
“Draft replies to the open tickets in Gorgias and queue them for my approval.”
— you, in Slack or Teams
“Pull this week's ticket volume and response time from Gorgias every Monday.”
— you, in Slack or Teams
“Watch Gorgias for tickets that mention churn and alert me immediately.”
— you, in Slack or Teams
Ask in plain English in Slack or Microsoft Teams. Viktor picks the right Gorgias actions, runs the work, and reports back. No workflows to build.
Updates a predefined ticket in the Gorgias system.
Update field values for a ticket.
Update a macro.
Update a customer.
Set tags on a ticket.
Post a customer-facing reply to a ticket on behalf of an agent.
Post an internal note to a ticket on behalf of an agent.
Retrieve a customer.
List all tickets.
List tags for a ticket.
List all messages for a specific ticket.
List field values for a ticket.
List all messages.
List all macros.
Get a ticket.
Get a specific message from a ticket.
Get a macro by ID.
Delete a macro.
Create a new ticket.
Create a message for a ticket in the Gorgias system.
Create a macro.
Create a new customer.
Add tags to a ticket.
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Message Viktor in Slack like you'd message a teammate. "Summarize today's open tickets in Gorgias and flag the urgent ones." "Draft replies to the open tickets in Gorgias and queue them for my approval." Plain English, any tool.
Viktor opens Gorgias, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
A Gorgias AI agent is an AI that connects to your Gorgias account and completes work in it - it doesn't just answer questions about Gorgias, it takes the actions. Viktor is that agent: an AI employee that works in Gorgias on your behalf and delivers the finished result in Slack or Microsoft Teams.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Gorgias actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
Gorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management, and unified customer communication
One-click OAuth - Viktor never sees your password, and you can revoke access at any time.
Review-first approvals: sensitive Gorgias actions wait for your sign-off before they run.
Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models.
SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.
Yes. Gorgias is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Gorgias from Slack or Microsoft Teams - no workflow builder, no code.
Ask for outcomes that span tools — Viktor pulls from Gorgias, cross-references the rest of your stack, and delivers one finished result.
Viktor connects to 3,200+ tools and works across them in a single run.
