Step 1: Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Dixa AI employee
Viktor is an AI employee that connects to Dixa and helps you triage and resolve customer support tickets, running 16 Dixa actions for you like List Notes, Get Article, and Create Note. Ask in plain English from your workspace; Viktor does the work in Dixa and reports back. Viktor connects with a scoped API key.
Works in Slack & Microsoft Teams
What is a Dixa AI agent?
A Dixa AI agent is an AI that connects to your Dixa account and completes work in it - it doesn't just answer questions about Dixa, it takes the actions. Viktor is an AI employee that works in Dixa on your behalf and delivers the finished result to your workspace.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Dixa actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
About Dixa
The CX Platform for Consumer Brands
You ask in your workspace
Describe what you need in plain English
Viktor picks the actions
Selects from 16 Dixa actions, chains them together
Runs in Dixa
Helps you triage and resolve customer support tickets - your real data.
Reports back
Delivers the finished result to your workspace
Try asking Viktor
What can you ask Viktor to do in Dixa?
Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.
“Summarize today's open tickets in Dixa and flag the urgent ones.”
— you, to @Viktor
“Draft replies to the open tickets in Dixa and queue them for my approval.”
— you, to @Viktor
“Pull this week's ticket volume and response time from Dixa every Monday.”
— you, to @Viktor
“Watch Dixa for tickets that mention churn and alert me immediately.”
— you, to @Viktor
How it works
How does Viktor work with Dixa?
Maya Patel11:32 AM
@Viktor check this week's Stripe revenue against HubSpot and flag anything off before the board call.
ViktorApp11:33 AM
On it. Cross-checking Stripe against HubSpot and fixing anything that doesn't line up before your board call.
Step 2: Tell Viktor what you need
Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool.
ViktorApp9:12 AM
📊 Revenue check:
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.
revenue_raport.pdf
Step 3: Viktor operates, you review
Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
Actions
What can Viktor do in Dixa?
Ask in plain English from your workspace. Viktor picks the right Dixa actions, runs the work, and reports back. No workflows to build.
- Other
List Tag ID Options
Retrieves available options for the Tag ID field.
- Other
List End User Id Options
Retrieves available options for the End User Id field.
- Other
List Agent Id Options
Retrieves available options for the Agent Id field.
- Other
List Email Integration ID Options
Retrieves available options for the Email Integration ID field.
- Other
Add Tag to Conversation
Adds a tag to a conversation.
- Other
Set Custom Contact Attributes
Updates custom attributes for a specified user.
- Other
List Notes
Lists internal notes from a conversation.
- Other
List Messages
Lists messages from a conversation.
- Conversation
Get Conversation
Gets a conversation.
Works with your stack
Viktor uses Dixa together with your other tools
Ask for outcomes that span tools - Viktor pulls from Dixa, cross-references the rest of your stack, and delivers one finished result.
Related
More Other integrations
Viktor connects to 3,200+ tools and works across them in a single run.
Trusted by 63,000+ teams
The moment Viktor becomes part of the team.
Dixa integration FAQ
Yes. Dixa is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Dixa from their workspace - no workflow builder, no code.
4.9 on G2G2 rating: 4.9 out of 5 stars
One hire. The output of a team.
Viktor works nights, remembers every decision, and connects to 3,200 tools. Start free with $100 in credits, then $50 a month.