Step 1: Connect your stack
27+ native integrations plus 9,800+ tools via managed connectors. Mostly one-click OAuth, a few API keys. No webhooks, no Zapier zaps.
Customer.io AI employee
Viktor works in Customer.io for you. Ask in Slack or Microsoft Teams.
Viktor is an AI employee that connects to Customer.io and helps you build email campaigns and automated customer journeys, running 37 Customer.io actions for you like Get export, Get segment, and Get snippet. Ask in plain English from your workspace; Viktor does the work in Customer.io and reports back. Viktor connects with an API key.
Works in Slack & Microsoft Teams
What can your AI employee do in Customer.io?
Viktor, the AI employee, connects to Customer.io with an App API key and works through the Customer.io App API in the US or EU region. He looks up customers with their attributes, segments, messages and activity, reports on campaigns, broadcasts, newsletters and transactional messages, and checks segment membership. He can send a transactional email or push and trigger a broadcast, and each send waits for your Approve.
Setup: create an App API key in Customer.io under Settings > Account Settings > API Credentials and paste it when Viktor asks to connect Customer.io. Viktor checks the key and finds your region (US or EU) itself. Viktor is not affiliated with or endorsed by Customer.io.
What teams use Viktor for in Customer.io
- When support asks about a customer, he finds them in Customer.io and lists the messages they got this month and which ones bounced.
- Every Monday he posts last week's campaign and newsletter metrics to your marketing channel.
- He drafts a transactional email to a customer and sends it only after you click Approve.
About Customer.io
Campaigns, segments, transactional messages, and analytics
Use Customer.io from Slack and Microsoft Teams
Message Viktor in a Slack channel, a Microsoft Teams chat or a direct message. He opens Customer.io, does the work and posts the result in the same thread, so nobody has to switch tabs.
He can also run Customer.io work on a schedule, like a weekly Customer.io summary posted to your team's channel. Anything sensitive waits for your approval before it runs.
You ask in your workspace
Describe what you need in plain English
Viktor picks the actions
Selects from 37 Customer.io actions, chains them together
Runs in Customer.io
Helps you build email campaigns and automated customer journeys - your real data.
Reports back
Delivers the finished result to your workspace
Try asking Viktor
What can you ask Viktor to do in Customer.io?
Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.
“Draft next week's newsletter in Customer.io from this outline and send it to me for approval.”
— you, to @Viktor
“Set up a welcome journey in Customer.io for new signups this week.”
— you, to @Viktor
“Pull open, click, and journey performance from Customer.io and post it every Monday.”
— you, to @Viktor
“Watch Customer.io for a drop in engagement or a spike in unsubscribes and alert me with the likely cause.”
— you, to @Viktor
How it works
How does Viktor work with Customer.io?
Maya Patel11:32 AM
@Viktor check this week's Stripe revenue against HubSpot and flag anything off before the board call.
Viktor11:33 AM
On it. Cross-checking Stripe against HubSpot and fixing anything that doesn't line up before your board call.
Step 2: Tell Viktor what you need
Message Viktor like a teammate: "Pull this week's MRR from Stripe." "Triage new Linear bugs." "Pause Meta ads over $40 CPA." Any tool.
Viktor9:12 AM
📊 Revenue check:
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.
revenue_raport.pdf
Step 3: Viktor does the work, you review
Viktor opens the tools, runs the work, and posts back exactly what changed. Sensitive actions wait for your approval. It’s all logged.
Actions
What can Viktor do in Customer.io?
Ask in plain English from your workspace. Viktor picks the right Customer.io actions, runs the work, and reports back. No workflows to build.
- Other
List campaigns
- Other
Get campaign
- Other
Get campaign metrics
- Other
Get campaign actions
- Other
Get campaign action metrics
- Other
List broadcasts
- Other
Get broadcast
- Other
Get broadcast metrics
- Other
Trigger broadcast
Works with your stack
Viktor uses Customer.io together with your other tools
Ask for outcomes that span tools - Viktor pulls from Customer.io, cross-references the rest of your stack, and delivers one finished result.
Related
More Marketing integrations
Viktor connects to 9,800+ tools and works across them in a single run.
Trusted by 78,000+ teams
The moment Viktor becomes part of the team.
Customer.io integration FAQ
Yes. Customer.io is one of the 9,800+ tools Viktor connects to, as one of Viktor's native, deepest integrations. Once connected, anyone on your team can put Viktor to work in Customer.io from their workspace - no workflow builder, no code.
Ask Viktor in your workspace to connect Customer.io, then paste an API key from your Customer.io account when prompted. Viktor stores the key encrypted, uses it only for the actions you ask for, and you can revoke it at any time. Setup takes about two minutes.
Viktor can run 37 Customer.io actions, including Get export, Get segment, and Get snippet - and chain them with other tools in a single request. In practice that means Viktor helps you build email campaigns and automated customer journeys. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done.
No. Viktor isn't a workflow builder - there are no triggers to map and nothing to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which Customer.io actions to take, runs them, and reports back.
4.9 on G2G2 rating: 4.9 out of 5 stars
Start free. Viktor delivers.
Start for free today. No credit card required.