Step 1: Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Autotask PSA AI employee
Viktor is an AI employee that connects to Autotask PSA and helps you triage and resolve customer support tickets, running 10 Autotask PSA actions for you like List Tickets, List Resources, and List Contracts. Ask in plain English from your workspace; Viktor does the work in Autotask PSA and reports back. Viktor connects in one click via OAuth.
Works in Slack & Microsoft Teams
What is a Autotask PSA AI agent?
A Autotask PSA AI agent is an AI that connects to your Autotask PSA account and completes work in it - it doesn't just answer questions about Autotask PSA, it takes the actions. Viktor is an AI employee that works in Autotask PSA on your behalf and delivers the finished result to your workspace.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Autotask PSA actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
About Autotask PSA
Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based IT service management platform providing a singular view of your entire operation.
You ask in your workspace
Describe what you need in plain English
Viktor picks the actions
Selects from 10 Autotask PSA actions, chains them together
Runs in Autotask PSA
Helps you triage and resolve customer support tickets - your real data.
Reports back
Delivers the finished result to your workspace
Try asking Viktor
What can you ask Viktor to do in Autotask PSA?
Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.
“Summarize today's open tickets in Autotask PSA and flag the urgent ones.”
— you, to @Viktor
“Draft replies to the open tickets in Autotask PSA and queue them for my approval.”
— you, to @Viktor
“Pull this week's ticket volume and response time from Autotask PSA every Monday.”
— you, to @Viktor
“Watch Autotask PSA for tickets that mention churn and alert me immediately.”
— you, to @Viktor
How it works
How does Viktor work with Autotask PSA?
Maya Patel11:32 AM
@Viktor check this week's Stripe revenue against HubSpot and flag anything off before the board call.
ViktorApp11:33 AM
On it. Cross-checking Stripe against HubSpot and fixing anything that doesn't line up before your board call.
Step 2: Tell Viktor what you need
Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool.
ViktorApp9:12 AM
📊 Revenue check:
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.
revenue_raport.pdf
Step 3: Viktor operates, you review
Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
Actions
What can Viktor do in Autotask PSA?
Ask in plain English from your workspace. Viktor picks the right Autotask PSA actions, runs the work, and reports back. No workflows to build.
- Other
List Time Entries
Query time entries from Autotask PSA.
- Other
List Tickets
Query tickets from Autotask PSA.
- Other
List Ticket Notes
Query ticket notes from Autotask PSA.
- Other
List Service Call Tickets
Query service call tickets from Autotask PSA.
- Other
List Resources
Query resources from Autotask PSA.
- Other
List Contracts
Query contracts from Autotask PSA.
- Other
List Companies
Query companies from Autotask PSA.
- Other
List Billing Items
Query billing items from Autotask PSA.
- Other
Get Tickets Count
Get count of tickets in Autotask PSA.
Works with your stack
Viktor uses Autotask PSA together with your other tools
Ask for outcomes that span tools - Viktor pulls from Autotask PSA, cross-references the rest of your stack, and delivers one finished result.
Related
More Cloud & Data integrations
Viktor connects to 3,200+ tools and works across them in a single run.
Trusted by 64,000+ teams
The moment Viktor becomes part of the team.
Autotask PSA integration FAQ
Yes. Autotask PSA is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Autotask PSA from their workspace - no workflow builder, no code.
4.9 on G2G2 rating: 4.9 out of 5 stars
One hire. The output of a team.
Viktor works nights, remembers every decision, and connects to 3,200 tools. Start free with $100 in credits, then $50 a month.