Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
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Viktor is an AI employee that connects to Autotask PSA in one click via OAuth and helps you triage and resolve customer support tickets, running 10 Autotask PSA actions for you like List Tickets, List Resources, and List Contracts. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Autotask PSA and reports back. Setup takes about two minutes.
Free to start · No credit card · SOC 2 Type 1 · Works in Slack & Microsoft Teams
Messages you'd actually send. Paste one into Slack or Microsoft Teams, swap in your specifics, and Viktor takes it from there.
“Summarize today's open tickets in Autotask PSA and flag the urgent ones.”
— you, in Slack or Teams
“Draft replies to the open tickets in Autotask PSA and queue them for my approval.”
— you, in Slack or Teams
“Pull this week's ticket volume and response time from Autotask PSA every Monday.”
— you, in Slack or Teams
“Watch Autotask PSA for tickets that mention churn and alert me immediately.”
— you, in Slack or Teams
Ask in plain English in Slack or Microsoft Teams. Viktor picks the right Autotask PSA actions, runs the work, and reports back. No workflows to build.
Query time entries from Autotask PSA.
Query tickets from Autotask PSA.
Query ticket notes from Autotask PSA.
Query service call tickets from Autotask PSA.
Query resources from Autotask PSA.
Query contracts from Autotask PSA.
Query companies from Autotask PSA.
Query billing items from Autotask PSA.
Get count of tickets in Autotask PSA.
Get count of companies in Autotask PSA.
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Message Viktor in Slack like you'd message a teammate. "Summarize today's open tickets in Autotask PSA and flag the urgent ones." "Draft replies to the open tickets in Autotask PSA and queue them for my approval." Plain English, any tool.
Viktor opens Autotask PSA, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
A Autotask PSA AI agent is an AI that connects to your Autotask PSA account and completes work in it - it doesn't just answer questions about Autotask PSA, it takes the actions. Viktor is that agent: an AI employee that works in Autotask PSA on your behalf and delivers the finished result in Slack or Microsoft Teams.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Autotask PSA actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based IT service management platform providing a singular view of your entire operation.
One-click OAuth - Viktor never sees your password, and you can revoke access at any time.
Review-first approvals: sensitive Autotask PSA actions wait for your sign-off before they run.
Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models.
SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.
Yes. Autotask PSA is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Autotask PSA from Slack or Microsoft Teams - no workflow builder, no code.
Ask for outcomes that span tools — Viktor pulls from Autotask PSA, cross-references the rest of your stack, and delivers one finished result.
Viktor connects to 3,200+ tools and works across them in a single run.
