Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
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Viktor is an AI employee that connects to Aidbase with a scoped API key and helps you triage and resolve customer support tickets, running 9 Aidbase actions for you like Add Video, Create FAQ, and Start Training. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Aidbase and reports back. Setup takes about two minutes.
Free to start · No credit card · SOC 2 Type 1 · Works in Slack & Microsoft Teams
Messages you'd actually send. Paste one into Slack or Microsoft Teams, swap in your specifics, and Viktor takes it from there.
“Summarize today's open tickets in Aidbase and flag the urgent ones.”
— you, in Slack or Teams
“Draft replies to the open tickets in Aidbase and queue them for my approval.”
— you, in Slack or Teams
“Pull this week's ticket volume and response time from Aidbase every Monday.”
— you, in Slack or Teams
“Watch Aidbase for tickets that mention churn and alert me immediately.”
— you, in Slack or Teams
Ask in plain English in Slack or Microsoft Teams. Viktor picks the right Aidbase actions, runs the work, and reports back. No workflows to build.
Retrieves available options for the Faq ID field.
Retrieves available options for the Ticket Form ID field.
Retrieves available options for the Knowledge Item ID field.
Retrieves available options for the Email Inbox ID field.
Retrieves available options for the Chatbot ID field.
Kick off a training job for a specific piece of knowledge.
Create a new frequently asked questions (FAQ) list on your Aidbase account.
Add a video as a piece of knowledge to your Aidbase account.
Add a new question to a FAQ in Airbase.
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Message Viktor in Slack like you'd message a teammate. "Summarize today's open tickets in Aidbase and flag the urgent ones." "Draft replies to the open tickets in Aidbase and queue them for my approval." Plain English, any tool.
Viktor opens Aidbase, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
A Aidbase AI agent is an AI that connects to your Aidbase account and completes work in it - it doesn't just answer questions about Aidbase, it takes the actions. Viktor is that agent: an AI employee that works in Aidbase on your behalf and delivers the finished result in Slack or Microsoft Teams.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Aidbase actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
Aidbase - AI-Powered support for your SaaS startup
Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time.
Review-first approvals: sensitive Aidbase actions wait for your sign-off before they run.
Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models.
SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.
Yes. Aidbase is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Aidbase from Slack or Microsoft Teams - no workflow builder, no code.
Ask for outcomes that span tools — Viktor pulls from Aidbase, cross-references the rest of your stack, and delivers one finished result.
Viktor connects to 3,200+ tools and works across them in a single run.
