Twilio logo

Twilio AI employee

Viktor is an AI employee that connects to Twilio and helps you send SMS, voice, or OTP messages through an API, running 24 Twilio actions for you like Get Call, List Calls, and Get Message. Ask in plain English from your workspace; Viktor does the work in Twilio and reports back. Viktor connects with a scoped API key.

Free to start
No credit card
SOC 2 Type 1
Works in Slack & Microsoft Teams

What is a Twilio AI agent?

A Twilio AI agent is an AI that connects to your Twilio account and completes work in it - it doesn't just answer questions about Twilio, it takes the actions. Viktor is an AI employee that works in Twilio on your behalf and delivers the finished result to your workspace.

Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Twilio actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.

About Twilio

Twilio is a cloud communications platform for building SMS, Voice & Messaging applications on an API built for global scale.

  1. You ask in your workspace

    Describe what you need in plain English

  2. Viktor picks the actions

    Selects from 24 Twilio actions, chains them together

  3. Runs in Twilio

    Helps you send SMS, voice, or OTP messages through an API - your real data.

  4. Reports back

    Delivers the finished result to your workspace

Try asking Viktor

What can you ask Viktor to do in Twilio?

Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.

  • Send this batch of text messages through Twilio and report any failures.

    — you, to @Viktor

  • Check Twilio for delivery status on last night's messages and flag failures.

    — you, to @Viktor

  • Watch Twilio for a spike in failed deliveries and alert me right away.

    — you, to @Viktor

  • Pull this month's message volume and cost from Twilio and post it every month.

    — you, to @Viktor

How it works

How does Viktor work with Twilio?

Step 1: Connect your stack

27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.

Maya Patel11:32 AM
@Viktor check this week's Stripe revenue against HubSpot and flag anything off before the board call.
Viktor
ViktorApp11:33 AM
On it. Cross-checking Stripe against HubSpot and fixing anything that doesn't line up before your board call.

Step 2: Tell Viktor what you need

Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool.

Viktor
ViktorApp9:12 AM
📊 Revenue check:
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.

revenue_raport.pdf

4 pages·PDF

Step 3: Viktor operates, you review

Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.

Actions

What can Viktor do in Twilio?

Ask in plain English from your workspace. Viktor picks the right Twilio actions, runs the work, and reports back. No workflows to build.

  • Other

    Make a Phone Call

    Make a phone call passing text, a URL, or an application that Twilio will use to handle the call.

  • Other

    List Transcript SIDs Options

    Retrieves available options for the Transcript SIDs field.

  • Other

    List Call ID Options

    Retrieves available options for the Call ID field.

  • Other

    List Service SID Options

    Retrieves available options for the Service SID field.

  • Other

    List Recording ID Options

    Retrieves available options for the Recording ID field.

  • Other

    List Parent Call SID Options

    Retrieves available options for the Parent Call SID field.

  • Other

    List Incoming Phone Number Options

    Retrieves available options for the Incoming Phone Number field.

  • Other

    List From Options

    Retrieves available options for the From field.

  • Other

    List Application SID Options

    Retrieves available options for the Application SID field.

Works with your stack

Viktor uses Twilio together with your other tools

Ask for outcomes that span tools - Viktor pulls from Twilio, cross-references the rest of your stack, and delivers one finished result.

Trusted by 63,000+ teams

The moment Viktor becomes part of the team.

Infrastructure for a $1M/yr agency built in 9 days
I discovered Viktor 9 days ago, and I have already built the infrastructure for a $1,000,000 a year content agency with zero staff.
Troy Dean

Troy Dean

Founder, Agency Mavericks

Saved:1 FTE/1 full time employee
Literally a game-changer for me, like adding another employee (or two).
Krysta Mueggenburg

Krysta Mueggenburg

Owner, Element Turf & Outdoor Solutions

Saved:10+ hrs/week
Claude Tag writes better specs. Viktor executes faster across tools. Viktor actually goes and creates the tickets.
Toni Lopez

Toni Lopez

Co-founder, Karumi (YC F25)

Twilio integration FAQ

Yes. Twilio is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Twilio from their workspace - no workflow builder, no code.

4.9 on G2G2 rating: 4.9 out of 5 stars

One hire. The output of a team.

Viktor works nights, remembers every decision, and connects to 3,200 tools. Start free with $100 in credits, then $50 a month.

Get Started for Free