Mews logo

Mews AI employee

Viktor is an AI employee that connects to Mews and helps you manage bookings and guest communication for a property, running 18 Mews actions for you like Get Bill PDF, Create Order, and Add Customer. Ask in plain English from your workspace; Viktor does the work in Mews and reports back. Viktor connects with a scoped API key.

Free to start
No credit card
SOC 2 Type 1
Works in Slack & Microsoft Teams

What is a Mews AI agent?

A Mews AI agent is an AI that connects to your Mews account and completes work in it - it doesn't just answer questions about Mews, it takes the actions. Viktor is an AI employee that works in Mews on your behalf and delivers the finished result to your workspace.

Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Mews actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.

About Mews

An innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.

  1. You ask in your workspace

    Describe what you need in plain English

  2. Viktor picks the actions

    Selects from 18 Mews actions, chains them together

  3. Runs in Mews

    Helps you manage bookings and guest communication for a property - your real data.

  4. Reports back

    Delivers the finished result to your workspace

Try asking Viktor

What can you ask Viktor to do in Mews?

Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.

  • Check Mews for tomorrow's check-ins and confirm each guest has instructions.

    — you, to @Viktor

  • Summarize this week's occupancy rate from Mews compared to last week.

    — you, to @Viktor

  • Draft a message in Mews to guests checking out today.

    — you, to @Viktor

  • Watch Mews for a new booking and post it to the team channel.

    — you, to @Viktor

How it works

How does Viktor work with Mews?

Step 1: Connect your stack

27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.

Maya Patel11:32 AM
@Viktor check this week's Stripe revenue against HubSpot and flag anything off before the board call.
Viktor
ViktorApp11:33 AM
On it. Cross-checking Stripe against HubSpot and fixing anything that doesn't line up before your board call.

Step 2: Tell Viktor what you need

Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool.

Viktor
ViktorApp9:12 AM
📊 Revenue check:
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.

revenue_raport.pdf

4 pages·PDF

Step 3: Viktor operates, you review

Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.

Actions

What can Viktor do in Mews?

Ask in plain English from your workspace. Viktor picks the right Mews actions, runs the work, and reports back. No workflows to build.

  • Reservation

    Update Reservation

    Update an existing reservation in Mews.

  • Customer

    Update Customer

    Update an existing customer in Mews.

  • Other

    Get Rate Prices

    Get rate pricing information for a specific rate and time period.

  • Other

    Get Bill PDF

    Get a bill PDF by bill ID.

  • Other

    Fetch Reservations

    Retrieve reservations using Mews Connector API.

  • Other

    Fetch Products

    Retrieve products using Mews Connector API.

  • Other

    Fetch Order Items

    Retrieve order items using Mews Connector API.

  • Other

    Fetch Customers

    Retrieve customers using Mews Connector API.

  • Other

    Fetch Age Categories

    Retrieve all age categories filtered by service.

Works with your stack

Viktor uses Mews together with your other tools

Ask for outcomes that span tools - Viktor pulls from Mews, cross-references the rest of your stack, and delivers one finished result.

Trusted by 50,000+ teams

The moment Viktor becomes part of the team.

Infrastructure for a $1M/yr agency built in 9 days
I discovered Viktor 9 days ago, and I have already built the infrastructure for a $1,000,000 a year content agency with zero staff.
Troy Dean

Troy Dean

Founder, Agency Mavericks

Saved:1 FTE/1 full time employee
Literally a game-changer for me, like adding another employee (or two).
Krysta Mueggenburg

Krysta Mueggenburg

Owner, Element Turf & Outdoor Solutions

Saved:10+ hrs/week
Claude Tag writes better specs. Viktor executes faster across tools. Viktor actually goes and creates the tickets.
Toni Lopez

Toni Lopez

Co-founder, Karumi (YC F25)

Mews integration FAQ

Yes. Mews is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Mews from their workspace - no workflow builder, no code.

4.9 on G2G2 rating: 4.9 out of 5 stars

One hire. The output of a team.

Viktor works nights, remembers every decision, and connects to 3,200 tools. Start free with $100 in credits, then $50 a month.

Get Started for Free