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BotPenguin AI employee

Viktor is an AI employee that connects to BotPenguin and helps you run live chat and chatbot conversations with customers, running 4 BotPenguin actions for you like Add WhatsApp Contact, Send WhatsApp Message, and List Contact ID Options. Ask in plain English from your workspace; Viktor does the work in BotPenguin and reports back. Viktor connects with a scoped API key.

Free to start
No credit card
SOC 2 Type 1
Works in Slack & Microsoft Teams

What is a BotPenguin AI agent?

A BotPenguin AI agent is an AI that connects to your BotPenguin account and completes work in it - it doesn't just answer questions about BotPenguin, it takes the actions. Viktor is an AI employee that works in BotPenguin on your behalf and delivers the finished result to your workspace.

Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right BotPenguin actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.

About BotPenguin

BotPenguin lets you create and deploy chatbots for website, WhatsApp, Facebook and Telegram with no coding.

  1. You ask in your workspace

    Describe what you need in plain English

  2. Viktor picks the actions

    Selects from 4 BotPenguin actions, chains them together

  3. Runs in BotPenguin

    Helps you run live chat and chatbot conversations with customers - your real data.

  4. Reports back

    Delivers the finished result to your workspace

Try asking Viktor

What can you ask Viktor to do in BotPenguin?

Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.

  • Summarize today's BotPenguin conversations and flag the ones that need a human.

    — you, to @Viktor

  • Draft a canned reply in BotPenguin for the most common question this week.

    — you, to @Viktor

  • Watch BotPenguin for a conversation mentioning a refund and alert me right away.

    — you, to @Viktor

  • Pull this week's response time and resolution rate from BotPenguin every Monday.

    — you, to @Viktor

How it works

How does Viktor work with BotPenguin?

Step 1: Connect your stack

27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.

Maya Patel11:32 AM
@Viktor check this week's Stripe revenue against HubSpot and flag anything off before the board call.
Viktor
ViktorApp11:33 AM
On it. Cross-checking Stripe against HubSpot and fixing anything that doesn't line up before your board call.

Step 2: Tell Viktor what you need

Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool.

Viktor
ViktorApp9:12 AM
📊 Revenue check:
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.

revenue_raport.pdf

4 pages·PDF

Step 3: Viktor operates, you review

Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.

Actions

What can Viktor do in BotPenguin?

Ask in plain English from your workspace. Viktor picks the right BotPenguin actions, runs the work, and reports back. No workflows to build.

  • Other

    List Contact ID Options

    Retrieves available options for the Contact ID field.

  • Other

    Update Contact Attributes

    Updates custom attributes for a specific contact in your BotPenguin account.

  • Other

    Send WhatsApp Message

    Sends a WhatsApp message.

  • Other

    Add WhatsApp Contact

    Adds a new WhatsApp contact to your BotPenguin account.

Works with your stack

Viktor uses BotPenguin together with your other tools

Ask for outcomes that span tools - Viktor pulls from BotPenguin, cross-references the rest of your stack, and delivers one finished result.

Trusted by 63,000+ teams

The moment Viktor becomes part of the team.

Infrastructure for a $1M/yr agency built in 9 days
I discovered Viktor 9 days ago, and I have already built the infrastructure for a $1,000,000 a year content agency with zero staff.
Troy Dean

Troy Dean

Founder, Agency Mavericks

Saved:1 FTE/1 full time employee
Literally a game-changer for me, like adding another employee (or two).
Krysta Mueggenburg

Krysta Mueggenburg

Owner, Element Turf & Outdoor Solutions

Saved:10+ hrs/week
Claude Tag writes better specs. Viktor executes faster across tools. Viktor actually goes and creates the tickets.
Toni Lopez

Toni Lopez

Co-founder, Karumi (YC F25)

BotPenguin integration FAQ

Yes. BotPenguin is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in BotPenguin from their workspace - no workflow builder, no code.

4.9 on G2G2 rating: 4.9 out of 5 stars

One hire. The output of a team.

Viktor works nights, remembers every decision, and connects to 3,200 tools. Start free with $100 in credits, then $50 a month.

Get Started for Free