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Aircall AI employee

Viktor is an AI employee that connects to Aircall and helps you manage business phone calls and call center operations, running 7 Aircall actions for you like Get Call, List Calls, and List Contacts. Ask in plain English from your workspace; Viktor does the work in Aircall and reports back. Viktor connects in one click via OAuth.

Free to start
No credit card
SOC 2 Type 1
Works in Slack & Microsoft Teams

What is a Aircall AI agent?

A Aircall AI agent is an AI that connects to your Aircall account and completes work in it - it doesn't just answer questions about Aircall, it takes the actions. Viktor is an AI employee that works in Aircall on your behalf and delivers the finished result to your workspace.

Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Aircall actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.

About Aircall

Call center software for customer-centric teams

  1. You ask in your workspace

    Describe what you need in plain English

  2. Viktor picks the actions

    Selects from 7 Aircall actions, chains them together

  3. Runs in Aircall

    Helps you manage business phone calls and call center operations - your real data.

  4. Reports back

    Delivers the finished result to your workspace

Try asking Viktor

What can you ask Viktor to do in Aircall?

Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.

  • Summarize this morning's missed calls in Aircall and draft callback messages.

    — you, to @Viktor

  • Pull yesterday's call volume and average handle time from Aircall.

    — you, to @Viktor

  • Watch Aircall for a spike in wait times and alert me right away.

    — you, to @Viktor

  • Post a summary of this week's Aircall call metrics to #support every Monday.

    — you, to @Viktor

How it works

How does Viktor work with Aircall?

Step 1: Connect your stack

27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.

Maya Patel11:32 AM
@Viktor check this week's Stripe revenue against HubSpot and flag anything off before the board call.
Viktor
ViktorApp11:33 AM
On it. Cross-checking Stripe against HubSpot and fixing anything that doesn't line up before your board call.

Step 2: Tell Viktor what you need

Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool.

Viktor
ViktorApp9:12 AM
📊 Revenue check:
$84,210 (+6.4% WoW).
3 deals didn't match HubSpot.
Fixed 2, one needs your call.

revenue_raport.pdf

4 pages·PDF

Step 3: Viktor operates, you review

Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.

Actions

What can Viktor do in Aircall?

Ask in plain English from your workspace. Viktor picks the right Aircall actions, runs the work, and reports back. No workflows to build.

  • Other

    List Call Options

    Retrieves available options for the Call field.

  • Contact

    Update Contact

    Update a contact in Aircall.

  • Other

    Retrieve Transcription

    Retrieves AI-generated transcription for a specific Aircall call. Requires the AI Assist add-on to be enabled on your Aircall account.

  • Other

    List Contacts

    List contacts.

  • Other

    List Calls

    List calls.

  • Other

    Get Call

    Retrieves details about a call.

  • Contact

    Create Contact

    Create a contact in Aircall.

Works with your stack

Viktor uses Aircall together with your other tools

Ask for outcomes that span tools - Viktor pulls from Aircall, cross-references the rest of your stack, and delivers one finished result.

Trusted by 50,000+ teams

The moment Viktor becomes part of the team.

Infrastructure for a $1M/yr agency built in 9 days
I discovered Viktor 9 days ago, and I have already built the infrastructure for a $1,000,000 a year content agency with zero staff.
Troy Dean

Troy Dean

Founder, Agency Mavericks

Saved:1 FTE/1 full time employee
Literally a game-changer for me, like adding another employee (or two).
Krysta Mueggenburg

Krysta Mueggenburg

Owner, Element Turf & Outdoor Solutions

Saved:10+ hrs/week
Claude Tag writes better specs. Viktor executes faster across tools. Viktor actually goes and creates the tickets.
Toni Lopez

Toni Lopez

Co-founder, Karumi (YC F25)

Aircall integration FAQ

Yes. Aircall is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Aircall from their workspace - no workflow builder, no code.

4.9 on G2G2 rating: 4.9 out of 5 stars

One hire. The output of a team.

Viktor works nights, remembers every decision, and connects to 3,200 tools. Start free with $100 in credits, then $50 a month.

Get Started for Free