Question 1

What is Viktor, exactly?

Accepted Answer

Viktor is an AI employee that lives in Slack and Microsoft Teams. He has his own computer in the cloud where he writes and runs code to complete tasks. He's not a chatbot. He's a colleague that does real work.

Question 2

How is Viktor different from ChatGPT or other AI assistants?

Accepted Answer

Most AI tools generate text. Viktor executes. He has a persistent workspace, connects to your actual tools, and performs actions: sending emails, updating CRMs, building apps, generating reports. You don't copy-paste outputs. Viktor does the work end-to-end.

Question 3

What can Viktor actually do?

Accepted Answer

Run recurring workflows on autopilot. Reconcile data across your tools and fix what doesn't match. Audit ad spend and move budget to what works. Build and deploy web apps. Research competitors and deliver the report. Anything you can describe, Viktor can probably code and execute.

Question 4

What tools does Viktor connect to?

Accepted Answer

Over 3,200, including Salesforce, HubSpot, Linear, Notion, Jira, Stripe, GitHub, Google Drive, Slack, Microsoft Teams, and more. If your tool isn't supported, Viktor can build a custom integration.

Question 5

Is my data secure?

Accepted Answer

Yes. Each user gets an isolated compute environment. Viktor only accesses tools you explicitly connect. Data is encrypted in transit and at rest. We don't train on your data.

Question 6

Does Viktor have access to all my messages?

Accepted Answer

Viktor only sees the channels and chats he's invited to. You control where Viktor can read and respond. He remembers context to be helpful, but you can remove him from any channel at any time.

Question 7

How does Viktor learn about my team?

Accepted Answer

Viktor reads conversations in channels he joins, observes workflows, and builds a knowledge base over time. He documents what he learns in "skills": internal notes he references to work more effectively with your team.

Question 8

Can Viktor make mistakes?

Accepted Answer

Yes. Viktor is capable, not infallible. He double-checks his work and asks for confirmation before high-stakes actions like sending emails or deploying to production. You stay in control.

Question 9

What if Viktor can't do something?

Accepted Answer

Viktor will tell you. If a task requires an integration he doesn't have, he'll ask you to connect it. If something is genuinely outside his capabilities, he'll say so rather than guess.

Question 10

How long does setup take?

Accepted Answer

Minutes. Install Viktor in Slack or Microsoft Teams, connect the tools you want, and start working. Viktor handles onboarding himself. He introduces himself and asks what you need help with.

Question 11

Can multiple people on my team use Viktor?

Accepted Answer

Yes. Viktor works across your whole team in Slack or Teams. Anyone can mention @Viktor. He maintains context about the whole team while respecting individual preferences.

Question 12

Does Viktor work outside of Slack and Teams?

Accepted Answer

Slack and Teams are where you talk to Viktor, but his work extends everywhere. He connects to external tools, deploys apps to the web, and can send emails on your behalf. You chat with Viktor where your team already works, and Viktor works across your entire stack.

Question 13

How do I get started?

Accepted Answer

Click "Get Started for Free" and add Viktor to Slack or Microsoft Teams. Viktor will introduce himself and help you connect your first tools. You'll be working together in minutes.

Question 14

Are integrations shared with my entire team?

Accepted Answer

Yes, all integrations are shared across your entire team. When you connect an integration (e.g., your email), every team member will have access to it. This is great for shared resources like team inboxes, support channels, or company-wide tools, but keep in mind it's not ideal for personal or private accounts. Only connect integrations you're comfortable sharing with your whole team.

Question 15

Can other team members see my private conversations with Viktor?

Accepted Answer

Viktor operates as a shared team assistant, similar to a colleague who participates in meetings across your organization. Within a shared workspace, Viktor has context from public channels and direct messages to be maximally helpful. If you need private, isolated conversations, we're building a Private Mode that will provide per-user isolation with personal integrations and private chats. This is on our near-term roadmap.

Question 16

What happens to my data if I disconnect an integration?

Accepted Answer

When you disconnect an integration, Viktor stops pulling new data from that source immediately. Because Viktor synthesizes information across your workspace (notes, summaries, learned context), some insights derived from that integration may persist in his working memory, just like a colleague who remembers what they learned. If you need a complete reset, we offer a Clean Workspace option that wipes all of Viktor's stored data while keeping your account intact.

Question 17

How does Viktor handle access controls?

Accepted Answer

Viktor currently operates at the workspace level. All team members on a plan share the same Viktor instance and context. We're actively building role-based access controls (RBAC) and per-user scoping so teams can define who Viktor shares information with. In the meantime, we recommend treating Viktor like a shared team resource and avoiding sharing sensitive personal information in direct messages.

Question 18

Is my data encrypted?

Accepted Answer

Yes. All data in transit is encrypted via TLS, and data at rest is encrypted using industry-standard encryption. Viktor is covered under our SOC 2 Type 1 compliance (with Type 2 in progress), and we're pursuing ISO 27001 certification. We take infrastructure security seriously and are continuously improving our security posture.

Question 19

Does Viktor share data between different teams or companies?

Accepted Answer

Absolutely not. Each team's Viktor instance is completely isolated from other teams. Your data is never shared with, or accessible to, other organizations. The workspace boundary is a hard technical boundary, not just a policy.

Question 20

Can I delete all my data from Viktor?

Accepted Answer

Yes. You can request a full workspace data wipe at any time through your account settings (Clean Workspace), or by contacting our support team. This removes all of Viktor's stored data, learned context, and integration history for your workspace. You can also fully delete your account if needed.

Question 21

How does Viktor use my messages?

Accepted Answer

Viktor reads messages in the channels and chats he has been added to, in order to understand your team's context and provide relevant help. He uses this context to answer questions, draft messages, and complete tasks. Viktor does not train any external AI models on your data. Your messages are used solely to power your team's Viktor instance.

Question 22

What compliance certifications does Viktor have?

Accepted Answer

Viktor is SOC 2 Type 1 compliant (under our parent company Zeta Labs / Jace AI), with SOC 2 Type 2 and ISO 27001 currently in progress. Viktor is also CASA Tier 3 certified, listed in the Slack App Directory after Slack's security review, and approved by Microsoft for Microsoft Teams. Each marketplace runs its own security review before an app can ship.

Question 23

What's on the roadmap for privacy and security?

Accepted Answer

We're actively building: Private Mode, isolated per-user conversations with personal integrations. Role-based access controls to define what Viktor can share and with whom. Per-user token scoping with individual OAuth connections instead of shared tokens. Data retention controls with configurable auto-purge policies. Sensitive data handling with automatic detection and protection of sensitive content. We're shipping these as fast as we can. They're our top priority alongside stability.

Not a tool.A hire.

A workspace where people and agents do the work together.

What makes Viktor a hire

Takes ownership

Works across your company

Gets better over time.

A chatbot answers.Viktor delivers.

Plug-and-play. Live in two minutes.

Add to Slack or Teams

Connect your tools

Assign your first job

Autonomous, not unsupervised.

The moment Viktor becomes part of the team.

FAQ