Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
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Viktor is an AI employee that connects to HelpCrunch with a scoped API key and helps you run live chat and chatbot conversations with customers, running 2 HelpCrunch actions for you like Create Customer, and Find or Create Customer. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in HelpCrunch and reports back. Setup takes about two minutes.
Free to start · No credit card · SOC 2 Type 1 · Works in Slack & Microsoft Teams
Messages you'd actually send. Paste one into Slack or Microsoft Teams, swap in your specifics, and Viktor takes it from there.
“Summarize today's HelpCrunch conversations and flag the ones that need a human.”
— you, in Slack or Teams
“Draft a canned reply in HelpCrunch for the most common question this week.”
— you, in Slack or Teams
“Watch HelpCrunch for a conversation mentioning a refund and alert me right away.”
— you, in Slack or Teams
“Pull this week's response time and resolution rate from HelpCrunch every Monday.”
— you, in Slack or Teams
Ask in plain English in Slack or Microsoft Teams. Viktor picks the right HelpCrunch actions, runs the work, and reports back. No workflows to build.
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record.
Creates a new customer record within the Helpcrunch platform.
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Message Viktor in Slack like you'd message a teammate. "Summarize today's HelpCrunch conversations and flag the ones that need a human." "Draft a canned reply in HelpCrunch for the most common question this week." Plain English, any tool.
Viktor opens HelpCrunch, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
A HelpCrunch AI agent is an AI that connects to your HelpCrunch account and completes work in it - it doesn't just answer questions about HelpCrunch, it takes the actions. Viktor is that agent: an AI employee that works in HelpCrunch on your behalf and delivers the finished result in Slack or Microsoft Teams.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right HelpCrunch actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
One-stop platform to build strong customer relationships
Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time.
Review-first approvals: sensitive HelpCrunch actions wait for your sign-off before they run.
Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models.
SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.
Yes. HelpCrunch is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in HelpCrunch from Slack or Microsoft Teams - no workflow builder, no code.
Ask for outcomes that span tools — Viktor pulls from HelpCrunch, cross-references the rest of your stack, and delivers one finished result.
Viktor connects to 3,200+ tools and works across them in a single run.
