Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
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Viktor is an AI employee that connects to Re:amaze with a scoped API key and helps you triage and resolve customer support tickets the way a teammate would. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Re:amaze and reports back. Setup takes about two minutes.
Free to start · No credit card · SOC 2 Type 1 · Works in Slack & Microsoft Teams
Messages you'd actually send. Paste one into Slack or Microsoft Teams, swap in your specifics, and Viktor takes it from there.
“Summarize today's open tickets in Re:amaze and flag the urgent ones.”
— you, in Slack or Teams
“Draft replies to the open tickets in Re:amaze and queue them for my approval.”
— you, in Slack or Teams
“Pull this week's ticket volume and response time from Re:amaze every Monday.”
— you, in Slack or Teams
“Watch Re:amaze for tickets that mention churn and alert me immediately.”
— you, in Slack or Teams
Connect Re:amaze, then just ask. Viktor works with it through a managed connector the way a teammate would - helping you triage and resolve customer support tickets: describe the task in plain English, and Viktor figures out the calls, runs the work, and reports back in Slack or Microsoft Teams.
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Message Viktor in Slack like you'd message a teammate. "Summarize today's open tickets in Re:amaze and flag the urgent ones." "Draft replies to the open tickets in Re:amaze and queue them for my approval." Plain English, any tool.
Viktor opens Re:amaze, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
A Re:amaze AI agent is an AI that connects to your Re:amaze account and completes work in it - it doesn't just answer questions about Re:amaze, it takes the actions. Viktor is that agent: an AI employee that works in Re:amaze on your behalf and delivers the finished result in Slack or Microsoft Teams.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Re:amaze actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
Re:amaze is a helpdesk and customer communications platform, helping eCommerce businesses deliver better support experiences with tools designed to boost sales and engagement.
Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time.
Review-first approvals: sensitive Re:amaze actions wait for your sign-off before they run.
Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models.
SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.
Yes. Re:amaze is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Re:amaze from Slack or Microsoft Teams - no workflow builder, no code.
Ask for outcomes that span tools — Viktor pulls from Re:amaze, cross-references the rest of your stack, and delivers one finished result.
Viktor connects to 3,200+ tools and works across them in a single run.
