# Zoho Assist AI employee Viktor is an AI employee that connects to Zoho Assist and helps you triage and resolve customer support tickets, running 3 Zoho Assist actions for you like Create Session, Schedule Session, and Get Session Reports. Ask in plain English from your workspace; Viktor does the work in Zoho Assist and reports back. Viktor connects in one click via OAuth. - Tool: Zoho Assist - Category: Other - Connection: One-click OAuth - Actions available: 3 - Currently available in: Slack and Microsoft Teams - Page: https://viktor.com/integrations/zoho-assist ## What can you ask Viktor to do in Zoho Assist? - "Summarize today's open tickets in Zoho Assist and flag the urgent ones." - "Draft replies to the open tickets in Zoho Assist and queue them for my approval." - "Pull this week's ticket volume and response time from Zoho Assist every Monday." - "Watch Zoho Assist for tickets that mention churn and alert me immediately." ## What can Viktor do in Zoho Assist? (3 actions) - **Schedule Session** - Schedule a remote support session. - **Get Session Reports** - Fetch the reports of previously conducted sessions. - **Create Session** - Create a remote support or screen sharing session. ## How does Viktor work with Zoho Assist? 1. Open Viktor in a supported workspace. 2. Connect Zoho Assist with one-click OAuth - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Zoho Assist actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Zoho Assist AI agent? A Zoho Assist AI agent is an AI that connects to your Zoho Assist account and completes work in it - it doesn't just answer questions about Zoho Assist, it takes the actions. Viktor is an AI employee that works in Zoho Assist on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Zoho Assist actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Zoho Assist Enterprise-grade remote support software. Secure Unattended remote access software. ## Security and permissions - One-click OAuth - Viktor never sees your password, and you can revoke access at any time. - Review-first approvals: sensitive Zoho Assist actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Zoho Assist? Yes. Zoho Assist is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Zoho Assist from their workspace - no workflow builder, no code. ### How do I connect Zoho Assist to Viktor? Ask Viktor in your workspace to connect Zoho Assist, then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time. ### What can Viktor do in Zoho Assist? Viktor can run 3 Zoho Assist actions, including Create Session, Schedule Session, and Get Session Reports - and chain them with other tools in a single request. In practice that means Viktor helps you triage and resolve customer support tickets. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Zoho Assist? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which Zoho Assist actions to take, runs them, and reports back. ### Is my Zoho Assist data secure with Viktor? Yes. Viktor connects to Zoho Assist in one click via OAuth, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Zoho Assist integration cost? Nothing extra - every integration, including Zoho Assist, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Zoho Assist together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Zoho Assist, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in your workspace. ## Viktor uses Zoho Assist together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Other integrations - [Databricks](https://viktor.com/integrations/databricks) - [Front](https://viktor.com/integrations/front) - [BingX](https://viktor.com/integrations/bingx) - [TOPdesk](https://viktor.com/integrations/topdesk) - [Google Dialogflow](https://viktor.com/integrations/google-dialogflow) - [Google Slides](https://viktor.com/integrations/google-slides-2) - [Waitwhile](https://viktor.com/integrations/waitwhile) - [Dixa](https://viktor.com/integrations/dixa) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.