# Yay.com AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Yay.com with a scoped API key and helps you manage business phone calls and call center operations, running 5 Yay.com actions for you like Get Documents, Get Phone Books, and Create Outbound Call. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Yay.com and reports back. Setup takes about two minutes. - Tool: Yay.com - Category: Communication - Connection: API key - Actions available: 5 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/yay-com ## What can you ask Viktor to do in Yay.com? - "Summarize this morning's missed calls in Yay.com and draft callback messages." - "Pull yesterday's call volume and average handle time from Yay.com." - "Watch Yay.com for a spike in wait times and alert me right away." - "Post a summary of this week's Yay.com call metrics to #support every Monday." ## What can Viktor do in Yay.com? (5 actions) - **List SIP User ID Options** - Retrieves available options for the SIP User ID field. - **List Target Hunt Groups Options** - Retrieves available options for the Target Hunt Groups field. - **Get Phone Books** - Retrieves all phone books available. - **Get Documents** - Retrieves all documents available. - **Create Outbound Call** - Initiates an outbound call to a specified number. ## How does Viktor work with Yay.com? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Yay.com with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Yay.com actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Yay.com AI agent? A Yay.com AI agent is an AI that connects to your Yay.com account and completes work in it - it doesn't just answer questions about Yay.com, it takes the actions. Viktor is that agent: an AI employee that works in Yay.com on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Yay.com actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Yay.com Innovative VoIP Phone System Provider For Business ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Yay.com actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Yay.com? Yes. Yay.com is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Yay.com from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Yay.com to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Yay.com, then paste an API key from your Yay.com account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Yay.com? Viktor can run 5 Yay.com actions, including Get Documents, Get Phone Books, and Create Outbound Call - and chain them with other tools in a single request. In practice that means Viktor helps you manage business phone calls and call center operations. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Yay.com? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Yay.com actions to take, runs them, and reports back. ### Is my Yay.com data secure with Viktor? Yes. Viktor connects to Yay.com with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Yay.com integration cost? Nothing extra - every integration, including Yay.com, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Yay.com together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Yay.com, cross-reference it with another tool - for example Gmail or Google Sheets, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Yay.com together with - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) - [Stripe](https://viktor.com/integrations/stripe) ## More Communication integrations - [Slack](https://viktor.com/integrations/slack) - [Slackbot](https://viktor.com/integrations/slackbot) - [Telegram](https://viktor.com/integrations/telegram) - [Zoom Admin](https://viktor.com/integrations/zoom-admin) - [Microsoft Outlook Email](https://viktor.com/integrations/microsoft-outlook-email) - [Outlook](https://viktor.com/integrations/outlook) - [Bot for Slack](https://viktor.com/integrations/bot-for-slack) - [Twilio](https://viktor.com/integrations/twilio) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.