# Waitwhile AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Waitwhile with a scoped API key and helps you schedule meetings and manage appointment bookings, running 18 Waitwhile actions for you like List Customers, Update Customer, and Remove Customer. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Waitwhile and reports back. Setup takes about two minutes. - Tool: Waitwhile - Category: Other - Connection: API key - Actions available: 18 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/waitwhile ## What can you ask Viktor to do in Waitwhile? - "Find a time that works for everyone and send a Waitwhile booking link." - "Check Waitwhile for tomorrow's bookings and send me a morning summary." - "Watch Waitwhile for a cancellation and offer the slot to the next person on the waitlist." - "Reschedule everything on my Waitwhile calendar affected by this conflict." ## What can Viktor do in Waitwhile? (18 actions) - **Update Customer** - Update a customer. - **Update Customer Note Entry** - Update a customer note entry. - **Search Customers** - Search for customers. - **Retrieve User Invite** - Retrieve a user invite. - **Retrieve Customer** - Retrieve a customer. - **Resend User Invite** - Resend a user invite. - **Remove User Invite** - Remove a user invite. - **Remove Customer** - Remove a customer. - **List User Invites** - List of user invites. - **List Customers** - List of customers. - **List Customer Note Entries** - List customer note entries. - **Import Customers** - Import customers. - **Get Customer Note Id** - Get customer note by ID. - **Export Customers** - Export Customers to CSV or JSON format. - **Delete Customer Note Entry** - Delete a customer note entry. - **Create User Invite** - Create a user invite. - **Create Customer** - Create a customer. - **Add Customer Note Entry** - Add a customer note entry. ## How does Viktor work with Waitwhile? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Waitwhile with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Waitwhile actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Waitwhile AI agent? A Waitwhile AI agent is an AI that connects to your Waitwhile account and completes work in it - it doesn't just answer questions about Waitwhile, it takes the actions. Viktor is that agent: an AI employee that works in Waitwhile on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Waitwhile actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Waitwhile Waitwhile is a virtual waitlist app and queue management platform that can be customized to work for any business. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Waitwhile actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Waitwhile? Yes. Waitwhile is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Waitwhile from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Waitwhile to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Waitwhile, then paste an API key from your Waitwhile account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Waitwhile? Viktor can run 18 Waitwhile actions, including List Customers, Update Customer, and Remove Customer - and chain them with other tools in a single request. In practice that means Viktor helps you schedule meetings and manage appointment bookings. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Waitwhile? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Waitwhile actions to take, runs them, and reports back. ### Is my Waitwhile data secure with Viktor? Yes. Viktor connects to Waitwhile with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Waitwhile integration cost? Nothing extra - every integration, including Waitwhile, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Waitwhile together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Waitwhile, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Waitwhile together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Other integrations - [Databricks](https://viktor.com/integrations/databricks) - [Front](https://viktor.com/integrations/front) - [BingX](https://viktor.com/integrations/bingx) - [TOPdesk](https://viktor.com/integrations/topdesk) - [Google Dialogflow](https://viktor.com/integrations/google-dialogflow) - [Google Slides](https://viktor.com/integrations/google-slides-2) - [Dixa](https://viktor.com/integrations/dixa) - [Sendoso](https://viktor.com/integrations/sendoso) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.