# Vapi AI employee Viktor is an AI employee that connects to Vapi and helps you run AI voice agents to make or take phone calls, running 6 Vapi actions for you like Upload File, Create Call, and List Squad ID Options. Ask in plain English from your workspace; Viktor does the work in Vapi and reports back. Viktor connects with a scoped API key. - Tool: Vapi - Category: Developer Tools - Connection: API key - Actions available: 6 - Currently available in: Slack and Microsoft Teams - Page: https://viktor.com/integrations/vapi ## What is a Vapi AI agent? A Vapi AI agent is an AI that connects to your Vapi account and completes work in it - it doesn't just answer questions about Vapi, it takes the actions. Viktor is an AI employee that works in Vapi on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Vapi actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Vapi Vapi is the platform to build, test and deploy voicebots in minutes rather than months. ### How a run works 1. **You ask in your workspace** - Describe what you need in plain English 2. **Viktor picks the actions** - Selects from 6 Vapi actions, chains them together 3. **Runs in Vapi** - Helps you run AI voice agents to make or take phone calls - your real data. 4. **Reports back** - Delivers the finished result to your workspace ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Vapi actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## What can you ask Viktor to do in Vapi? - "Set up a Vapi agent to call this list of leads and report back." - "Pull the transcripts from today's Vapi calls and summarize the outcomes." - "Watch Vapi for calls that need a human handoff and alert me right away." - "Post a summary of this week's Vapi call outcomes to #sales every Monday." ## How does Viktor work with Vapi? 1. Open Viktor in a supported workspace. 2. Connect Vapi with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Vapi actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What can Viktor do in Vapi? (6 actions) - **Upload File** - Uploads a new file. - **Update Assistant Settings** - Updates the configuration settings for a specific assistant. - **List Squad ID Options** - Retrieves available options for the Squad ID field. - **List Phone Number ID Options** - Retrieves available options for the Phone Number ID field. - **List Assistant ID Options** - Retrieves available options for the Assistant ID field. - **Create Call** - Starts a new conversation with an assistant. ## Viktor uses Vapi together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Developer Tools integrations - [Pipedream Utils](https://viktor.com/integrations/pipedream-utils) - [Databricks (OAuth - Service Principal)](https://viktor.com/integrations/databricks-oauth-service-principal) - [PagerDuty](https://viktor.com/integrations/pagerduty) - [Universal API](https://viktor.com/integrations/universal-api) - [ServiceNow](https://viktor.com/integrations/servicenow) - [Formatting](https://viktor.com/integrations/formatting) - [Helper Functions](https://viktor.com/integrations/helper-functions) - [Snipe-IT](https://viktor.com/integrations/snipe-it) ## FAQ ### Does Viktor integrate with Vapi? Yes. Vapi is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Vapi from their workspace - no workflow builder, no code. ### How do I connect Vapi to Viktor? Ask Viktor in your workspace to connect Vapi, then paste an API key from your Vapi account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Vapi? Viktor can run 6 Vapi actions, including Upload File, Create Call, and List Squad ID Options - and chain them with other tools in a single request. In practice that means Viktor helps you run AI voice agents to make or take phone calls. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Vapi? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which Vapi actions to take, runs them, and reports back. ### Is my Vapi data secure with Viktor? Yes. Viktor connects to Vapi with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Vapi integration cost? Nothing extra - every integration, including Vapi, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Vapi together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Vapi, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in your workspace. ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.