# UPS AI employee Viktor is an AI employee that connects to UPS and helps you create shipping labels and track parcel fulfillment, running 4 UPS actions for you like Void Shipment, Recover Label, and Create Shipment. Ask in plain English from your workspace; Viktor does the work in UPS and reports back. Viktor connects in one click via OAuth. - Tool: UPS - Category: E-Commerce - Connection: One-click OAuth - Actions available: 4 - Currently available in: Slack and Microsoft Teams - Page: https://viktor.com/integrations/ups ## What is a UPS AI agent? A UPS AI agent is an AI that connects to your UPS account and completes work in it - it doesn't just answer questions about UPS, it takes the actions. Viktor is an AI employee that works in UPS on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right UPS actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About UPS UPS Global Shipping and Logistics Solutions ### How a run works 1. **You ask in your workspace** - Describe what you need in plain English 2. **Viktor picks the actions** - Selects from 4 UPS actions, chains them together 3. **Runs in UPS** - Helps you create shipping labels and track parcel fulfillment - your real data. 4. **Reports back** - Delivers the finished result to your workspace ## Security and permissions - One-click OAuth - Viktor never sees your password, and you can revoke access at any time. - Review-first approvals: sensitive UPS actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## What can you ask Viktor to do in UPS? - "Create shipping labels in UPS for today's orders and send me the tracking numbers." - "Compare carrier rates in UPS for this shipment and pick the cheapest option." - "Watch UPS for a delayed shipment and alert me with the tracking details." - "Pull this week's shipping costs from UPS and post them every Monday." ## How does Viktor work with UPS? 1. Open Viktor in a supported workspace. 2. Connect UPS with one-click OAuth - Viktor handles authentication. 3. Ask in plain English. Viktor runs the UPS actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What can Viktor do in UPS? (4 actions) - **Void Shipment** - Void a shipment. - **Recover Label** - Recover a label. - **Get Tracking Info** - Get tracking information for a UPS tracking number. - **Create Shipment** - Create a new shipment. ## Viktor uses UPS together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More E-Commerce integrations - [SureCart](https://viktor.com/integrations/surecart) - [Google BigQuery](https://viktor.com/integrations/google-bigquery) - [DataForSEO](https://viktor.com/integrations/dataforseo) - [Shopify (OAuth)](https://viktor.com/integrations/shopify-oauth) - [Facebook](https://viktor.com/integrations/facebook) - [Twilio SendGrid](https://viktor.com/integrations/twilio-sendgrid) - [Planview Leankit](https://viktor.com/integrations/planview-leankit) - [Postmark](https://viktor.com/integrations/postmark) ## FAQ ### Does Viktor integrate with UPS? Yes. UPS is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in UPS from their workspace - no workflow builder, no code. ### How do I connect UPS to Viktor? Ask Viktor in your workspace to connect UPS, then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time. ### What can Viktor do in UPS? Viktor can run 4 UPS actions, including Void Shipment, Recover Label, and Create Shipment - and chain them with other tools in a single request. In practice that means Viktor helps you create shipping labels and track parcel fulfillment. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate UPS? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which UPS actions to take, runs them, and reports back. ### Is my UPS data secure with Viktor? Yes. Viktor connects to UPS in one click via OAuth, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the UPS integration cost? Nothing extra - every integration, including UPS, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use UPS together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from UPS, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in your workspace. ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.