# Twilio SendGrid AI employee Viktor works in Twilio SendGrid for you. Ask in Slack or Microsoft Teams. Viktor is an AI employee that connects to Twilio SendGrid and helps you send transactional email and verify address deliverability, running 30 Twilio SendGrid actions for you like Create Send, Delete List, and Get a Block. Ask in plain English from your workspace; Viktor does the work in Twilio SendGrid and reports back. Viktor connects with an API key. - Tool: Twilio SendGrid - Category: E-Commerce - Connection: API key - Actions available: 30 - Currently available in: Slack, Microsoft Teams, and Discord - Page: https://viktor.com/integrations/twilio-sendgrid ## What can your AI employee do in Twilio SendGrid? Viktor connects to your Twilio SendGrid account and completes work in it. He doesn't just answer questions about Twilio SendGrid, he takes the actions on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Twilio SendGrid actions, chains them with the other 9,800+ tools he connects to, and asks for approval before anything sensitive runs. ### About Twilio SendGrid Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery. ### How a run works 1. **You ask in your workspace** - Describe what you need in plain English 2. **Viktor picks the actions** - Selects from 30 Twilio SendGrid actions, chains them together 3. **Runs in Twilio SendGrid** - Helps you send transactional email and verify address deliverability - your real data. 4. **Reports back** - Delivers the finished result to your workspace ## Use Twilio SendGrid from Slack and Microsoft Teams Message Viktor in a Slack channel, a Microsoft Teams chat or a direct message. He opens Twilio SendGrid, does the work and posts the result in the same thread, so nobody has to switch tabs. He can also run Twilio SendGrid work on a schedule, like a weekly Twilio SendGrid summary posted to your team's channel. Anything sensitive waits for your approval before it runs. ## Security and permissions - API key - Viktor stores your key encrypted, uses it only for the actions you ask for, and you can revoke it at any time. - Review-first approvals: sensitive Twilio SendGrid actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. - Viktor is not affiliated with or endorsed by Twilio SendGrid. ## What can you ask Viktor to do in Twilio SendGrid? - "Clean this list of email addresses with Twilio SendGrid and flag the invalid ones." - "Check Twilio SendGrid for our sender reputation and flag anything that could hurt deliverability." - "Watch Twilio SendGrid for a spike in bounces and alert me with the likely cause." - "Pull this week's delivery and open rate for transactional email from Twilio SendGrid." ## How does Viktor work with Twilio SendGrid? 1. Open Viktor in a supported workspace. 2. Connect Twilio SendGrid with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Twilio SendGrid actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What can Viktor do in Twilio SendGrid? (30 actions) - **Add Email to Global Suppression** - Allows you to add one or more email addresses to the global suppressions group. - **Add or Update Contact** - Adds or updates a contact. - **Create Contact List** - Allows you to create a new contact list. - **Create Send** - Create a single send. - **Delete Blocks** - Allows you to delete all email addresses on your blocks list. - **Delete Bounces** - Allows you to delete all emails on your bounces list. - **Delete Contacts** - Allows you to delete one or more contacts. - **Delete Global Suppression** - Allows you to remove an email address from the global suppressions group. - **Delete List** - Allows you to delete a specific contact list. - **Get a Block** - Gets a specific block. - **Get A Global Suppression** - Gets a global suppression. - **Get All Bounces** - Allows you to get all of your bounces. - **Get Contact Lists** - Allows you to get details of your contact lists. - **List ASM Group ID Options** - Retrieves available options for the ASM Group ID field. - **List ASM Groups to Display Options** - Retrieves available options for the ASM Groups to Display field. - **List Emails Options** - Retrieves available options for the Emails field. - **List Blocks** - Allows you to list all email addresses that are currently on your blocks list. - **List Categories Options** - Retrieves available options for the Categories field. - **List Email Options** - Retrieves available options for the Email field. - **List Design Id Options** - Retrieves available options for the Design Id field. - **List From Email Options** - Retrieves available options for the From Email field. - **List Global Suppressions** - Allows you to get a list of all email address that are globally suppressed. - **List Segment Ids Options** - Retrieves available options for the Segment Ids field. - **List Sender Id Options** - Retrieves available options for the Sender Id field. - **List Template ID Options** - Retrieves available options for the Template ID field. - **Remove Contact From List** - Allows you to remove contacts from a given list. - **Search Contacts** - Searches contacts with a SGQL query. - **Send Email Multiple Recipients** - This action sends a personalized e-mail to multiple specified recipients. - **Send Email Single Recipient** - This action sends a personalized e-mail to the specified recipient. - **Validate Email** - Validates an email address. This action requires a Sendgrid's Pro or Premier plan. ## Viktor uses Twilio SendGrid together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More E-Commerce integrations - [SureCart](https://viktor.com/integrations/surecart) - [Google BigQuery](https://viktor.com/integrations/google-bigquery) - [DataForSEO](https://viktor.com/integrations/dataforseo) - [Shopify (OAuth)](https://viktor.com/integrations/shopify) - [Monta](https://viktor.com/integrations/monta) - [Gorgias](https://viktor.com/integrations/gorgias) - [Planview Leankit](https://viktor.com/integrations/planview-leankit) - [Postmark](https://viktor.com/integrations/postmark) ## FAQ ### Does Viktor integrate with Twilio SendGrid? Yes. Twilio SendGrid is one of the 9,800+ tools Viktor connects to, with an API key. Once connected, anyone on your team can put Viktor to work in Twilio SendGrid from their workspace - no workflow builder, no code. ### How do I connect Twilio SendGrid to Viktor? Ask Viktor in your workspace to connect Twilio SendGrid, then paste an API key from your Twilio SendGrid account when prompted. Viktor stores the key encrypted, uses it only for the actions you ask for, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Twilio SendGrid? Viktor can run 30 Twilio SendGrid actions, including Create Send, Delete List, and Get a Block - and chain them with other tools in a single request. In practice that means Viktor helps you send transactional email and verify address deliverability. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows for Twilio SendGrid? No. Viktor isn't a workflow builder - there are no triggers to map and nothing to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which Twilio SendGrid actions to take, runs them, and reports back. ### Is my Twilio SendGrid data secure with Viktor? Yes. Viktor connects to Twilio SendGrid with an API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Twilio SendGrid integration cost? Nothing extra - every integration, including Twilio SendGrid, is available on every plan. You can start free with up to $100 in credits, no credit card required; the Team plan is $100 a month. ### Can Viktor use Twilio SendGrid together with my other tools? Yes - that's the point. Viktor connects to 9,800+ tools and works across them in a single run: he can pull data from Twilio SendGrid, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in your workspace. ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 9,800+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.