# Twilio SendGrid AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Twilio SendGrid with a scoped API key and helps you send transactional email and verify address deliverability, running 30 Twilio SendGrid actions for you like List Blocks, Get a Block, and Delete List. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Twilio SendGrid and reports back. Setup takes about two minutes. - Tool: Twilio SendGrid - Category: E-Commerce - Connection: API key - Actions available: 30 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/twilio-sendgrid ## What can you ask Viktor to do in Twilio SendGrid? - "Clean this list of email addresses with Twilio SendGrid and flag the invalid ones." - "Check Twilio SendGrid for our sender reputation and flag anything that could hurt deliverability." - "Watch Twilio SendGrid for a spike in bounces and alert me with the likely cause." - "Pull this week's delivery and open rate for transactional email from Twilio SendGrid." ## What can Viktor do in Twilio SendGrid? (30 actions) - **List Categories Options** - Retrieves available options for the Categories field. - **List Template ID Options** - Retrieves available options for the Template ID field. - **List Sender Id Options** - Retrieves available options for the Sender Id field. - **List Segment Ids Options** - Retrieves available options for the Segment Ids field. - **List Email Options** - Retrieves available options for the Email field. - **List From Email Options** - Retrieves available options for the From Email field. - **List Design Id Options** - Retrieves available options for the Design Id field. - **List Emails Options** - Retrieves available options for the Emails field. - **List ASM Groups to Display Options** - Retrieves available options for the ASM Groups to Display field. - **List ASM Group ID Options** - Retrieves available options for the ASM Group ID field. - **Validate Email** - Validates an email address. This action requires a Sendgrid's Pro or Premier plan. - **Send Email Single Recipient** - This action sends a personalized e-mail to the specified recipient. - **Send Email Multiple Recipients** - This action sends a personalized e-mail to multiple specified recipients. - **Search Contacts** - Searches contacts with a SGQL query. - **Remove Contact From List** - Allows you to remove contacts from a given list. - **List Global Suppressions** - Allows you to get a list of all email address that are globally suppressed. - **List Blocks** - Allows you to list all email addresses that are currently on your blocks list. - **Get Contact Lists** - Allows you to get details of your contact lists. - **Get All Bounces** - Allows you to get all of your bounces. - **Get A Global Suppression** - Gets a global suppression. - **Get a Block** - Gets a specific block. - **Delete List** - Allows you to delete a specific contact list. - **Delete Global Suppression** - Allows you to remove an email address from the global suppressions group. - **Delete Contacts** - Allows you to delete one or more contacts. - **Delete Bounces** - Allows you to delete all emails on your bounces list. - **Delete Blocks** - Allows you to delete all email addresses on your blocks list. - **Create Send** - Create a single send. - **Create Contact List** - Allows you to create a new contact list. - **Add or Update Contact** - Adds or updates a contact. - **Add Email to Global Suppression** - Allows you to add one or more email addresses to the global suppressions group. ## How does Viktor work with Twilio SendGrid? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Twilio SendGrid with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Twilio SendGrid actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Twilio SendGrid AI agent? A Twilio SendGrid AI agent is an AI that connects to your Twilio SendGrid account and completes work in it - it doesn't just answer questions about Twilio SendGrid, it takes the actions. Viktor is that agent: an AI employee that works in Twilio SendGrid on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Twilio SendGrid actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Twilio SendGrid Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Twilio SendGrid actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Twilio SendGrid? Yes. Twilio SendGrid is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Twilio SendGrid from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Twilio SendGrid to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Twilio SendGrid, then paste an API key from your Twilio SendGrid account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Twilio SendGrid? Viktor can run 30 Twilio SendGrid actions, including List Blocks, Get a Block, and Delete List - and chain them with other tools in a single request. In practice that means Viktor helps you send transactional email and verify address deliverability. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Twilio SendGrid? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Twilio SendGrid actions to take, runs them, and reports back. ### Is my Twilio SendGrid data secure with Viktor? Yes. Viktor connects to Twilio SendGrid with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Twilio SendGrid integration cost? Nothing extra - every integration, including Twilio SendGrid, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Twilio SendGrid together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Twilio SendGrid, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Twilio SendGrid together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More E-Commerce integrations - [SureCart](https://viktor.com/integrations/surecart) - [Google BigQuery](https://viktor.com/integrations/google-bigquery) - [DataForSEO](https://viktor.com/integrations/dataforseo) - [Shopify (OAuth)](https://viktor.com/integrations/shopify-oauth) - [Facebook](https://viktor.com/integrations/facebook) - [Planview Leankit](https://viktor.com/integrations/planview-leankit) - [Postmark](https://viktor.com/integrations/postmark) - [Picqer](https://viktor.com/integrations/picqer) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.