# Twenty AI employee Viktor is an AI employee that connects to Twenty and helps you track deals and customer relationships through a sales pipeline, running 2 Twenty actions for you. Ask in plain English from your workspace; Viktor does the work in Twenty and reports back. Viktor connects with a scoped API key. - Tool: Twenty - Category: Sales & CRM - Connection: API key - Actions available: 2 - Currently available in: Slack and Microsoft Teams - Page: https://viktor.com/integrations/twenty ## What is a Twenty AI agent? A Twenty AI agent is an AI that connects to your Twenty account and completes work in it - it doesn't just answer questions about Twenty, it takes the actions. Viktor is an AI employee that works in Twenty on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Twenty actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Twenty The #1 Open-Source CRM. Modern, powerful, affordable platform to manage your customer relationships. ### How a run works 1. **You ask in your workspace** - Describe what you need in plain English 2. **Viktor picks the actions** - Selects from 2 Twenty actions, chains them together 3. **Runs in Twenty** - Helps you track deals and customer relationships through a sales pipeline - your real data. 4. **Reports back** - Delivers the finished result to your workspace ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Twenty actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## What can you ask Viktor to do in Twenty? - "Update the Twenty deal I closed today and move it to won." - "Pull this week's pipeline from Twenty and post a summary to #sales every Friday." - "Find contacts in Twenty we haven't touched in 30 days and draft follow-ups." - "Cross-check Twenty against our billing records and flag deals that don't match." ## How does Viktor work with Twenty? 1. Open Viktor in a supported workspace. 2. Connect Twenty with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Twenty actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What can Viktor do in Twenty? (2 actions) - **List Record ID Options** - Retrieves available options for the Record ID field. - **Create, Update, or Delete a Record in Twenty** - Create, update, or delete a single record in Twenty. This action allows for dynamic handling of records based on specified action type. ## Viktor uses Twenty together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) - [Stripe](https://viktor.com/integrations/stripe) ## More Sales & CRM integrations - [HubSpot](https://viktor.com/integrations/hubspot) - [Upsales](https://viktor.com/integrations/upsales) - [Keap (Infusionsoft)](https://viktor.com/integrations/keap-infusionsoft) - [Apollo.io (API Key)](https://viktor.com/integrations/apollo-io-api-key) - [Teamgate](https://viktor.com/integrations/teamgate) - [Pipedrive](https://viktor.com/integrations/pipedrive) - [Enrich Layer](https://viktor.com/integrations/enrich-layer) - [Zoom](https://viktor.com/integrations/zoom) ## FAQ ### Does Viktor integrate with Twenty? Yes. Twenty is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Twenty from their workspace - no workflow builder, no code. ### How do I connect Twenty to Viktor? Ask Viktor in your workspace to connect Twenty, then paste an API key from your Twenty account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Twenty? Viktor can run 2 Twenty actions - and chain them with other tools in a single request. In practice that means Viktor helps you track deals and customer relationships through a sales pipeline. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Twenty? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which Twenty actions to take, runs them, and reports back. ### Is my Twenty data secure with Viktor? Yes. Viktor connects to Twenty with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Twenty integration cost? Nothing extra - every integration, including Twenty, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Twenty together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Twenty, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in your workspace. ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.