# Trustpilot (Customer) AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Trustpilot (Customer) in one click via OAuth and helps you manage referral, loyalty, or review programs, running 7 Trustpilot (Customer) actions for you like Fetch Service Reviews, Fetch Product Reviews, and Reply to Service Review. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Trustpilot (Customer) and reports back. Setup takes about two minutes. - Tool: Trustpilot (Customer) - Category: Other - Connection: One-click OAuth - Actions available: 7 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/trustpilot-customer ## What can you ask Viktor to do in Trustpilot (Customer)? - "Check Trustpilot (Customer) for new referrals or reviews this week and summarize them here." - "Find our top referring customers in Trustpilot (Customer) and draft a thank-you message." - "Watch Trustpilot (Customer) for a negative review and alert me right away with the details." - "Pull this month's loyalty program stats from Trustpilot (Customer) and post them every Monday." ## What can Viktor do in Trustpilot (Customer)? (7 actions) - **Reply to Service Review** - Reply to a service review on Trustpilot. - **Reply to Product Review** - Reply to a product review by creating a conversation and posting a comment. This follows the proper flow: fetch review -> create conversation if needed -> post comment. - **Get Conversation from Product Review** - Get conversation and related comments from a product review. First fetches the review to get the conversationId, then retrieves the full conversation details. - **Fetch Service Reviews** - Get private reviews for a business unit. Response includes customer email and order ID. - **Fetch Service Review by ID** - Get a private service review by ID, including customer email and order ID. Access comprehensive data about an individual service review for your business. - **Fetch Product Reviews** - Retrieves a list of product reviews for a specific business unit. - **Fetch Product Review by ID** - Retrieves detailed information about a specific product review on Trustpilot. Use this action to get comprehensive data about a single product review, including customer feedback, star rating, review text, and metadata. Perfect for analyzing individual customer experiences, responding to specific feedback, or integrating review data into your customer service workflows. ## How does Viktor work with Trustpilot (Customer)? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Trustpilot (Customer) with one-click OAuth - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Trustpilot (Customer) actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Trustpilot (Customer) AI agent? A Trustpilot (Customer) AI agent is an AI that connects to your Trustpilot (Customer) account and completes work in it - it doesn't just answer questions about Trustpilot (Customer), it takes the actions. Viktor is that agent: an AI employee that works in Trustpilot (Customer) on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Trustpilot (Customer) actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Trustpilot (Customer) Read reviews. Write reviews. Find companies you can trust. ## Security and permissions - One-click OAuth - Viktor never sees your password, and you can revoke access at any time. - Review-first approvals: sensitive Trustpilot (Customer) actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Trustpilot (Customer)? Yes. Trustpilot (Customer) is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Trustpilot (Customer) from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Trustpilot (Customer) to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Trustpilot (Customer), then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time. ### What can Viktor do in Trustpilot (Customer)? Viktor can run 7 Trustpilot (Customer) actions, including Fetch Service Reviews, Fetch Product Reviews, and Reply to Service Review - and chain them with other tools in a single request. In practice that means Viktor helps you manage referral, loyalty, or review programs. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Trustpilot (Customer)? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Trustpilot (Customer) actions to take, runs them, and reports back. ### Is my Trustpilot (Customer) data secure with Viktor? Yes. Viktor connects to Trustpilot (Customer) in one click via OAuth, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Trustpilot (Customer) integration cost? Nothing extra - every integration, including Trustpilot (Customer), is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Trustpilot (Customer) together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Trustpilot (Customer), cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Trustpilot (Customer) together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Other integrations - [Databricks](https://viktor.com/integrations/databricks) - [Front](https://viktor.com/integrations/front) - [BingX](https://viktor.com/integrations/bingx) - [TOPdesk](https://viktor.com/integrations/topdesk) - [Google Dialogflow](https://viktor.com/integrations/google-dialogflow) - [Google Slides](https://viktor.com/integrations/google-slides-2) - [Waitwhile](https://viktor.com/integrations/waitwhile) - [Dixa](https://viktor.com/integrations/dixa) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.