# Survicate AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Survicate and helps you collect and act on customer feedback and NPS scores, running 9 Survicate actions for you like Get Survey, List Surveys, and Get Response. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Survicate and reports back. Viktor connects with a scoped API key. - Tool: Survicate - Category: Customer Support - Connection: API key - Actions available: 9 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/survicate ## What can you ask Viktor to do in Survicate? - "Pull this week's NPS responses from Survicate and summarize the themes." - "Find the detractors in Survicate from the last survey and draft outreach to them." - "Watch Survicate for a low score and alert me with the customer's comment." - "Post a summary of this month's Survicate feedback trends to #product every Monday." ## What can Viktor do in Survicate? (9 actions) - **List Surveys** - Retrieves a list of all surveys from your workspace. - **List Responses** - Fetches the list of responses for a specific survey identified by its unique ID. - **List Respondent Responses** - Retrieves a list of survey responses provided by a specific respondent identified by their unique identifier (UUID). - **List Respondent Attributes** - Retrieves the names and values of custom attributes associated with a specific respondent, which have been passed to Survicate through the JavaScript API, integrations, or embedded within the survey link. - **List Questions** - Retrieves a list of questions for a specific survey. - **Get Survey** - Retrieves detailed information about a specific survey. - **Get Response** - Retrieves detailed information about a specific response. - **Get Personal Data Counters** - Retrieves counts of personal data records for GDPR compliance. - **Delete Personal Data** - Deletes personal data associated with an email address for GDPR compliance. ## How does Viktor work with Survicate? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Survicate with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Survicate actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Survicate AI agent? A Survicate AI agent is an AI that connects to your Survicate account and completes work in it - it doesn't just answer questions about Survicate, it takes the actions. Viktor is that agent: an AI employee that works in Survicate on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Survicate actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Survicate Survicate is a powerful survey, NPS and feedback management tool that helps businesses capture more customer feedback. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Survicate actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Survicate? Yes. Survicate is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Survicate from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Survicate to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Survicate, then paste an API key from your Survicate account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Survicate? Viktor can run 9 Survicate actions, including Get Survey, List Surveys, and Get Response - and chain them with other tools in a single request. In practice that means Viktor helps you collect and act on customer feedback and NPS scores. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Survicate? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Survicate actions to take, runs them, and reports back. ### Is my Survicate data secure with Viktor? Yes. Viktor connects to Survicate with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Survicate integration cost? Nothing extra - every integration, including Survicate, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Survicate together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Survicate, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Survicate together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Customer Support integrations - [Freshdesk](https://viktor.com/integrations/freshdesk) - [Trengo](https://viktor.com/integrations/trengo) - [Zoho Desk](https://viktor.com/integrations/zoho-desk) - [Teamwork Desk](https://viktor.com/integrations/teamwork-desk) - [Belco](https://viktor.com/integrations/belco) - [Help Scout](https://viktor.com/integrations/help-scout) - [HelpSpot](https://viktor.com/integrations/helpspot) - [Intercom](https://viktor.com/integrations/intercom) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.