# Survey2Connect AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Survey2Connect with a scoped API key and helps you collect and act on customer feedback and NPS scores the way a teammate would. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Survey2Connect and reports back. Setup takes about two minutes. - Tool: Survey2Connect - Category: Customer Support - Connection: API key - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/survey2connect ## What can you ask Viktor to do in Survey2Connect? - "Pull this week's NPS responses from Survey2Connect and summarize the themes." - "Find the detractors in Survey2Connect from the last survey and draft outreach to them." - "Watch Survey2Connect for a low score and alert me with the customer's comment." - "Post a summary of this month's Survey2Connect feedback trends to #product every Monday." ## What can Viktor do in Survey2Connect? Viktor works with Survey2Connect through a managed connector to help you collect and act on customer feedback and NPS scores: describe the task in plain English and Viktor figures out the right Survey2Connect calls, runs the work, and reports back. ## How does Viktor work with Survey2Connect? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Survey2Connect with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Survey2Connect actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Survey2Connect AI agent? A Survey2Connect AI agent is an AI that connects to your Survey2Connect account and completes work in it - it doesn't just answer questions about Survey2Connect, it takes the actions. Viktor is that agent: an AI employee that works in Survey2Connect on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Survey2Connect actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Survey2Connect Your Gateway to Stellar Customer Experience. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Survey2Connect actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Survey2Connect? Yes. Survey2Connect is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Survey2Connect from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Survey2Connect to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Survey2Connect, then paste an API key from your Survey2Connect account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Survey2Connect? Viktor works with Survey2Connect through a managed connector to help you collect and act on customer feedback and NPS scores: describe the task in plain English and Viktor figures out the right Survey2Connect calls, runs the work, and reports back with the result in Slack or Microsoft Teams. ### Do I need to build workflows to automate Survey2Connect? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Survey2Connect actions to take, runs them, and reports back. ### Is my Survey2Connect data secure with Viktor? Yes. Viktor connects to Survey2Connect with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Survey2Connect integration cost? Nothing extra - every integration, including Survey2Connect, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Survey2Connect together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Survey2Connect, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Survey2Connect together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Customer Support integrations - [Freshdesk](https://viktor.com/integrations/freshdesk) - [Trengo](https://viktor.com/integrations/trengo) - [Zoho Desk](https://viktor.com/integrations/zoho-desk) - [Teamwork Desk](https://viktor.com/integrations/teamwork-desk) - [Belco](https://viktor.com/integrations/belco) - [Help Scout](https://viktor.com/integrations/help-scout) - [HelpSpot](https://viktor.com/integrations/helpspot) - [Intercom](https://viktor.com/integrations/intercom) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.