# SureCart AI agent for Slack & Microsoft Teams

Viktor is an AI employee that connects to SureCart with a scoped API key and helps you run an online store's catalog, orders, and checkout, running 81 SureCart actions for you like List Media, List Prices, and List Orders. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in SureCart and reports back. Setup takes about two minutes.

- Tool: SureCart
- Category: E-Commerce
- Connection: API key
- Actions available: 81
- Works from: Slack and Microsoft Teams
- Page: https://viktor.com/integrations/surecart

## What can you ask Viktor to do in SureCart?

- "Summarize yesterday's orders in SureCart and flag anything unusual."
- "Find the customers in SureCart with open refund requests and draft responses."
- "Pull this month's revenue from SureCart and compare it to last month."
- "Watch SureCart for low inventory and post a restock list every morning."

## What can Viktor do in SureCart? (81 actions)

- **Update Variant** - Update an existing variant.
- **Update Subscription** - Update an existing subscription.
- **Update Shipment** - Update an existing shipment.
- **Update Return Request** - Update an existing return request.
- **Update Purchase** - Update an existing purchase, such as scheduling a revocation.
- **Update Promotion** - Update an existing promotion.
- **Update Product** - Update an existing product.
- **Update Line Item** - Update an existing line item.
- **Update Fulfillment** - Update an existing fulfillment.
- **Update Customer** - Update an existing customer.
- **Update Coupon** - Update an existing coupon.
- **Update Checkout** - Update an existing checkout session.
- **Retrieve Variant** - Retrieve a single variant by its ID. Run List Variants first to obtain a valid variant ID.
- **Retrieve Tracking** - Retrieve a tracking record by ID.
- **Retrieve Subscription** - Retrieve a subscription by ID.
- **Retrieve Subscription Protocol** - Retrieve the account-level subscription protocol settings, including cancellation behavior and retry windows.
- **Retrieve Shipment** - Retrieve a shipment by ID.
- **Retrieve Return Request** - Retrieve a return request by ID.
- **Retrieve Refund** - Retrieve a refund by ID.
- **Retrieve Refund Item** - Retrieve a refund item by ID.
- **Retrieve Purchase** - Retrieve a purchase by ID.
- **Retrieve Promotion** - Retrieve a single promotion by its ID. Run List Promotions first to obtain a valid promotion ID.
- **Retrieve Product** - Retrieve a product by ID or slug.
- **Retrieve Price** - Retrieve a single SureCart price by its ID. Run List Prices first to obtain a valid price ID.
- **Retrieve Order** - Retrieve an order by ID.
- **Retrieve Line Item** - Retrieve a line item by ID.
- **Retrieve Invoice** - Retrieve an invoice by ID.
- **Retrieve Fulfillment** - Retrieve a fulfillment by ID.
- **Retrieve Customer** - Retrieve a customer by ID.
- **Retrieve Coupon** - Retrieve a single coupon by its ID. Run List Coupons first to obtain a valid coupon ID.
- **Retrieve Checkout** - Retrieve a checkout by ID.
- **Retrieve Charge** - Retrieve a single SureCart charge by its ID. Run List Charges first to obtain a valid charge ID.
- **Retrieve Cancellation Reason** - Retrieve a cancellation reason by ID.
- **Retrieve Cancellation Act** - Retrieve a cancellation act by ID.
- **Retrieve Abandoned Checkout** - Retrieve an abandoned checkout by ID.
- **List Variants** - Return a list of variants.
- **List Trackings** - Return a list of tracking records.
- **List Subscriptions** - Return a list of subscriptions.
- **List Shipments** - Return a list of shipments.
- **List Return Requests** - Return a list of return requests.
- **List Refunds** - Return a list of refunds.
- **List Refund Items** - Return a list of refund items.
- **List Purchases** - Return a list of purchases.
- **List Promotions** - Return a list of promotions.
- **List Products** - Return a list of products.
- **List Prices** - Return a list of prices.
- **List Periods** - Return a list of subscription billing periods.
- **List Orders** - Return a list of orders.
- **List Media** - Return a list of media items.
- **List Line Items** - Retrieves a paginated list of line items from SureCart. Use to inspect items added to checkouts, audit configurations, or filter by checkout or line item IDs; to find valid checkout IDs, use List Checkouts; returns up to 100 items per page and supports pagination parameters.
- **List Invoices** - Return a list of invoices.
- **List Fulfillments** - Return a list of fulfillments.
- **List Customers** - Return a list of customers.
- **List Coupons** - Return a list of coupons.
- **List Checkouts** - Return a list of checkouts.
- **List Charges** - Return a list of charges.
- **List Cancellation Reasons** - Return a list of cancellation reasons.
- **List Cancellation Acts** - Return a list of cancellation acts.
- **List Abandoned Checkouts** - Return a list of abandoned checkouts.
- **Expose Customer Media** - Retrieve a temporary signed URL granting a customer access to a private media file.
- **Delete Variant** - Delete a variant by ID.
- **Delete Return Request** - Delete a return request by ID.
- **Delete Promotion** - Delete a promotion by ID.
- **Delete Product** - Delete a product by ID.
- **Delete Fulfillment** - Delete a fulfillment by ID.
- **Delete Customer** - Delete a customer by ID.
- **Delete Coupon** - Delete a coupon by ID.
- **Create Variant** - Create a new variant.
- **Create Subscription** - Create a new subscription for a customer.
- **Create Return Request** - Create a new return request for an order.
- **Create Refund** - Create a new refund for a charge.
- **Create Promotion** - Create a new promotion.
- **Create Product** - Create a new product.
- **Create Price** - Create a new price for a product.
- **Create Media** - Create a new media object from a direct upload.
- **Create Line Item** - Add a line item to a checkout.
- **Create Invoice** - Create a new invoice.
- **Create Fulfillment** - Create a new fulfillment for an order.
- **Create Customer** - Create a new customer.
- **Create Coupon** - Create a new coupon.
- **Create Checkout** - Create a new checkout session.

## How does Viktor work with SureCart?

1. Add Viktor to Slack or Microsoft Teams.
2. Connect SureCart with an API key - Viktor handles authentication.
3. Ask in plain English. Viktor runs the SureCart actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval.

## What is a SureCart AI agent?

A SureCart AI agent is an AI that connects to your SureCart account and completes work in it - it doesn't just answer questions about SureCart, it takes the actions. Viktor is that agent: an AI employee that works in SureCart on your behalf and delivers the finished result in Slack or Microsoft Teams.

Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right SureCart actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.

### About SureCart

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## Security and permissions

- Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time.
- Review-first approvals: sensitive SureCart actions wait for your sign-off before they run.
- Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models.
- SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.

## FAQ

### Does Viktor integrate with SureCart?

Yes. SureCart is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in SureCart from Slack or Microsoft Teams - no workflow builder, no code.

### How do I connect SureCart to Viktor?

Ask Viktor in Slack or Microsoft Teams to connect SureCart, then paste an API key from your SureCart account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes.

### What can Viktor do in SureCart?

Viktor can run 81 SureCart actions, including List Media, List Prices, and List Orders - and chain them with other tools in a single request. In practice that means Viktor helps you run an online store's catalog, orders, and checkout. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done.

### Do I need to build workflows to automate SureCart?

No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which SureCart actions to take, runs them, and reports back.

### Is my SureCart data secure with Viktor?

Yes. Viktor connects to SureCart with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.

### How much does the SureCart integration cost?

Nothing extra - every integration, including SureCart, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month.

### Can Viktor use SureCart together with my other tools?

Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from SureCart, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams.

## Viktor uses SureCart together with

- [Slack](https://viktor.com/integrations/slack)
- [Gmail](https://viktor.com/integrations/gmail)
- [Google Sheets](https://viktor.com/integrations/google-sheets)
- [HubSpot](https://viktor.com/integrations/hubspot)
- [Notion](https://viktor.com/integrations/notion)
- [Salesforce](https://viktor.com/integrations/salesforce)

## More E-Commerce integrations

- [Google BigQuery](https://viktor.com/integrations/google-bigquery)
- [DataForSEO](https://viktor.com/integrations/dataforseo)
- [Shopify (OAuth)](https://viktor.com/integrations/shopify-oauth)
- [Facebook](https://viktor.com/integrations/facebook)
- [Twilio SendGrid](https://viktor.com/integrations/twilio-sendgrid)
- [Planview Leankit](https://viktor.com/integrations/planview-leankit)
- [Postmark](https://viktor.com/integrations/postmark)
- [Picqer](https://viktor.com/integrations/picqer)

## Get started

Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.