# Spoke Phone AI employee Viktor is an AI employee that connects to Spoke Phone and helps you manage business phone calls and call center operations the way a teammate would. Ask in plain English from your workspace; Viktor does the work in Spoke Phone and reports back. Viktor connects in one click via OAuth. - Tool: Spoke Phone - Category: Other - Connection: One-click OAuth - Currently available in: Slack and Microsoft Teams - Page: https://viktor.com/integrations/spoke-phone ## What can you ask Viktor to do in Spoke Phone? - "Summarize this morning's missed calls in Spoke Phone and draft callback messages." - "Pull yesterday's call volume and average handle time from Spoke Phone." - "Watch Spoke Phone for a spike in wait times and alert me right away." - "Post a summary of this week's Spoke Phone call metrics to #support every Monday." ## What can Viktor do in Spoke Phone? Viktor works with Spoke Phone through a managed connector to help you manage business phone calls and call center operations: describe the task in plain English and Viktor figures out the right Spoke Phone calls, runs the work, and reports back. ## How does Viktor work with Spoke Phone? 1. Open Viktor in a supported workspace. 2. Connect Spoke Phone with one-click OAuth - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Spoke Phone actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Spoke Phone AI agent? A Spoke Phone AI agent is an AI that connects to your Spoke Phone account and completes work in it - it doesn't just answer questions about Spoke Phone, it takes the actions. Viktor is an AI employee that works in Spoke Phone on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Spoke Phone actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Spoke Phone Optimizing customer conversations, wherever people work. ## Security and permissions - One-click OAuth - Viktor never sees your password, and you can revoke access at any time. - Review-first approvals: sensitive Spoke Phone actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Spoke Phone? Yes. Spoke Phone is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Spoke Phone from their workspace - no workflow builder, no code. ### How do I connect Spoke Phone to Viktor? Ask Viktor in your workspace to connect Spoke Phone, then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time. ### What can Viktor do in Spoke Phone? Viktor works with Spoke Phone through a managed connector to help you manage business phone calls and call center operations: describe the task in plain English and Viktor figures out the right Spoke Phone calls, runs the work, and reports back with the result in your workspace. ### Do I need to build workflows to automate Spoke Phone? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which Spoke Phone actions to take, runs them, and reports back. ### Is my Spoke Phone data secure with Viktor? Yes. Viktor connects to Spoke Phone in one click via OAuth, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Spoke Phone integration cost? Nothing extra - every integration, including Spoke Phone, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Spoke Phone together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Spoke Phone, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in your workspace. ## Viktor uses Spoke Phone together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Other integrations - [Databricks](https://viktor.com/integrations/databricks) - [Front](https://viktor.com/integrations/front) - [BingX](https://viktor.com/integrations/bingx) - [TOPdesk](https://viktor.com/integrations/topdesk) - [Google Dialogflow](https://viktor.com/integrations/google-dialogflow) - [Google Slides](https://viktor.com/integrations/google-slides-2) - [Waitwhile](https://viktor.com/integrations/waitwhile) - [Dixa](https://viktor.com/integrations/dixa) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.