# SMS-IT AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to SMS-IT with a scoped API key and helps you track deals and customer relationships through a sales pipeline the way a teammate would. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in SMS-IT and reports back. Setup takes about two minutes. - Tool: SMS-IT - Category: Sales & CRM - Connection: API key - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/sms-it ## What can you ask Viktor to do in SMS-IT? - "Update the SMS-IT deal I closed today and move it to won." - "Pull this week's pipeline from SMS-IT and post a summary to #sales every Friday." - "Find contacts in SMS-IT we haven't touched in 30 days and draft follow-ups." - "Cross-check SMS-IT against our billing records and flag deals that don't match." ## What can Viktor do in SMS-IT? Viktor works with SMS-IT through a managed connector to help you track deals and customer relationships through a sales pipeline: describe the task in plain English and Viktor figures out the right SMS-IT calls, runs the work, and reports back. ## How does Viktor work with SMS-IT? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect SMS-IT with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the SMS-IT actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a SMS-IT AI agent? A SMS-IT AI agent is an AI that connects to your SMS-IT account and completes work in it - it doesn't just answer questions about SMS-IT, it takes the actions. Viktor is that agent: an AI employee that works in SMS-IT on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right SMS-IT actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About SMS-IT Build sales leads with accuracy, reduce customer attrition, and engage with clients using personalized interactions. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive SMS-IT actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with SMS-IT? Yes. SMS-IT is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in SMS-IT from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect SMS-IT to Viktor? Ask Viktor in Slack or Microsoft Teams to connect SMS-IT, then paste an API key from your SMS-IT account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in SMS-IT? Viktor works with SMS-IT through a managed connector to help you track deals and customer relationships through a sales pipeline: describe the task in plain English and Viktor figures out the right SMS-IT calls, runs the work, and reports back with the result in Slack or Microsoft Teams. ### Do I need to build workflows to automate SMS-IT? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which SMS-IT actions to take, runs them, and reports back. ### Is my SMS-IT data secure with Viktor? Yes. Viktor connects to SMS-IT with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the SMS-IT integration cost? Nothing extra - every integration, including SMS-IT, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use SMS-IT together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from SMS-IT, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses SMS-IT together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) - [Stripe](https://viktor.com/integrations/stripe) ## More Sales & CRM integrations - [HubSpot](https://viktor.com/integrations/hubspot) - [Upsales](https://viktor.com/integrations/upsales) - [Keap (Infusionsoft)](https://viktor.com/integrations/keap-infusionsoft) - [Apollo.io (API Key)](https://viktor.com/integrations/apollo-io-api-key) - [Teamgate](https://viktor.com/integrations/teamgate) - [Pipedrive](https://viktor.com/integrations/pipedrive) - [Enrich Layer](https://viktor.com/integrations/enrich-layer) - [Zoom](https://viktor.com/integrations/zoom) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.