# Shopware AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Shopware and helps you run an online store's catalog, orders, and checkout, running 11 Shopware actions for you like Get Order, List Orders, and Update Order. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Shopware and reports back. Viktor connects in one click via OAuth. - Tool: Shopware - Category: E-Commerce - Connection: One-click OAuth - Actions available: 11 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/shopware ## What can you ask Viktor to do in Shopware? - "Summarize yesterday's orders in Shopware and flag anything unusual." - "Find the customers in Shopware with open refund requests and draft responses." - "Pull this month's revenue from Shopware and compare it to last month." - "Watch Shopware for low inventory and post a restock list every morning." ## What can Viktor do in Shopware? (11 actions) - **List Tag IDs Options** - Retrieves available options for the Tag IDs field. - **List Sales Channel ID Options** - Retrieves available options for the Sales Channel ID field. - **List Rule IDs Options** - Retrieves available options for the Rule IDs field. - **List Customer Address ID Options** - Retrieves available options for the Customer Address ID field. - **List Currency ID Options** - Retrieves available options for the Currency ID field. - **Update Order** - Partially update information about an order resource. - **List Shipping Methods** - List all shipping methods. - **List Payment Methods** - List all payment methods. - **List Orders** - List all orders. - **Get Order** - Get an order by ID. - **Create Order** - Create a new order. ## How does Viktor work with Shopware? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Shopware with one-click OAuth - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Shopware actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Shopware AI agent? A Shopware AI agent is an AI that connects to your Shopware account and completes work in it - it doesn't just answer questions about Shopware, it takes the actions. Viktor is that agent: an AI employee that works in Shopware on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Shopware actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Shopware The ecommerce platform to power your online business ## Security and permissions - One-click OAuth - Viktor never sees your password, and you can revoke access at any time. - Review-first approvals: sensitive Shopware actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Shopware? Yes. Shopware is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Shopware from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Shopware to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Shopware, then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time. ### What can Viktor do in Shopware? Viktor can run 11 Shopware actions, including Get Order, List Orders, and Update Order - and chain them with other tools in a single request. In practice that means Viktor helps you run an online store's catalog, orders, and checkout. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Shopware? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Shopware actions to take, runs them, and reports back. ### Is my Shopware data secure with Viktor? Yes. Viktor connects to Shopware in one click via OAuth, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Shopware integration cost? Nothing extra - every integration, including Shopware, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Shopware together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Shopware, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Shopware together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More E-Commerce integrations - [SureCart](https://viktor.com/integrations/surecart) - [Google BigQuery](https://viktor.com/integrations/google-bigquery) - [DataForSEO](https://viktor.com/integrations/dataforseo) - [Shopify (OAuth)](https://viktor.com/integrations/shopify-oauth) - [Facebook](https://viktor.com/integrations/facebook) - [Twilio SendGrid](https://viktor.com/integrations/twilio-sendgrid) - [Planview Leankit](https://viktor.com/integrations/planview-leankit) - [Postmark](https://viktor.com/integrations/postmark) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.