# Shipengine AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Shipengine with a scoped API key and helps you create shipping labels and track parcel fulfillment, running 4 Shipengine actions for you like Search Labels, Validate An Address, and Find Tracking Status. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Shipengine and reports back. Setup takes about two minutes. - Tool: Shipengine - Category: E-Commerce - Connection: API key - Actions available: 4 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/shipengine ## What can you ask Viktor to do in Shipengine? - "Create shipping labels in Shipengine for today's orders and send me the tracking numbers." - "Compare carrier rates in Shipengine for this shipment and pick the cheapest option." - "Watch Shipengine for a delayed shipment and alert me with the tracking details." - "Pull this week's shipping costs from Shipengine and post them every Monday." ## What can Viktor do in Shipengine? (4 actions) - **Validate An Address** - Address validation ensures accurate addresses and can lead to reduced shipping costs by preventing address correction surcharges. - **Start Tracking a Package** - Allows you to subscribe to tracking updates for a package. - **Search Labels** - By default, all labels are returned, 25 at a time, starting with the most recently created ones. You can combine multiple filter options to narrow-down the results. - **Find Tracking Status** - Retrieves package tracking information. ## How does Viktor work with Shipengine? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Shipengine with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Shipengine actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Shipengine AI agent? A Shipengine AI agent is an AI that connects to your Shipengine account and completes work in it - it doesn't just answer questions about Shipengine, it takes the actions. Viktor is that agent: an AI employee that works in Shipengine on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Shipengine actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Shipengine Shipping API & multi carrier shipping system ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Shipengine actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Shipengine? Yes. Shipengine is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Shipengine from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Shipengine to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Shipengine, then paste an API key from your Shipengine account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Shipengine? Viktor can run 4 Shipengine actions, including Search Labels, Validate An Address, and Find Tracking Status - and chain them with other tools in a single request. In practice that means Viktor helps you create shipping labels and track parcel fulfillment. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Shipengine? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Shipengine actions to take, runs them, and reports back. ### Is my Shipengine data secure with Viktor? Yes. Viktor connects to Shipengine with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Shipengine integration cost? Nothing extra - every integration, including Shipengine, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Shipengine together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Shipengine, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Shipengine together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More E-Commerce integrations - [SureCart](https://viktor.com/integrations/surecart) - [Google BigQuery](https://viktor.com/integrations/google-bigquery) - [DataForSEO](https://viktor.com/integrations/dataforseo) - [Shopify (OAuth)](https://viktor.com/integrations/shopify-oauth) - [Facebook](https://viktor.com/integrations/facebook) - [Twilio SendGrid](https://viktor.com/integrations/twilio-sendgrid) - [Planview Leankit](https://viktor.com/integrations/planview-leankit) - [Postmark](https://viktor.com/integrations/postmark) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.