# Sendcloud AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Sendcloud with a scoped API key and helps you create shipping labels and track parcel fulfillment, running 24 Sendcloud actions for you like Get Label, Get Return, and Get Parcel. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Sendcloud and reports back. Setup takes about two minutes. - Tool: Sendcloud - Category: E-Commerce - Connection: API key - Actions available: 24 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/sendcloud ## What can you ask Viktor to do in Sendcloud? - "Create shipping labels in Sendcloud for today's orders and send me the tracking numbers." - "Compare carrier rates in Sendcloud for this shipment and pick the cheapest option." - "Watch Sendcloud for a delayed shipment and alert me with the tracking details." - "Pull this week's shipping costs from Sendcloud and post them every Monday." ## What can Viktor do in Sendcloud? (24 actions) - **Validate Return** - Validate a return. - **Update a Parcel** - Updates a parcel under your API credentials. - **List Shipping Methods** - List shipping methods. - **List Service Points** - List service points. - **List Service Point Carriers** - List carriers that support service points. - **List Sender Addresses** - List sender addresses for the authenticated user. - **List Returns** - List returns. - **List Parcels** - Retrieves a list of all the parcels under your API credentials. - **List Parcel Statuses** - List parcel statuses. - **List Parcel Documents** - List parcel documents. - **List Integration Shipments** - List integration shipments. - **Get Tracking Info** - Retrieve tracking information of a parcel. - **Get Shipping Method** - Retrieve a shipping method by ID. - **Get Service Point** - Retrieve a service point by ID. - **Get Sender Address** - Retrieve a sender address by ID. - **Get Return** - Retrieve a return by ID. - **Get Return Portal Settings** - Get return portal settings for the current brand/user. - **Get Parcel** - Retrieve a parcel by ID. - **Get Label** - Retrieve a label by parcel ID. - **Get Current User** - Get the authenticated user info. - **Create Or Update Integration Shipment** - Create or update an integration shipment. - **Create Return** - Create a return. - **Create a Parcel** - Creates a new parcel under your Sendcloud API credentials. - **Bulk PDF Label Printing** - Bulk PDF label printing. ## How does Viktor work with Sendcloud? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Sendcloud with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Sendcloud actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Sendcloud AI agent? A Sendcloud AI agent is an AI that connects to your Sendcloud account and completes work in it - it doesn't just answer questions about Sendcloud, it takes the actions. Viktor is that agent: an AI employee that works in Sendcloud on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Sendcloud actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Sendcloud Europe’s #1 shipping automation platform ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Sendcloud actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Sendcloud? Yes. Sendcloud is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Sendcloud from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Sendcloud to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Sendcloud, then paste an API key from your Sendcloud account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Sendcloud? Viktor can run 24 Sendcloud actions, including Get Label, Get Return, and Get Parcel - and chain them with other tools in a single request. In practice that means Viktor helps you create shipping labels and track parcel fulfillment. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Sendcloud? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Sendcloud actions to take, runs them, and reports back. ### Is my Sendcloud data secure with Viktor? Yes. Viktor connects to Sendcloud with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Sendcloud integration cost? Nothing extra - every integration, including Sendcloud, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Sendcloud together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Sendcloud, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Sendcloud together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More E-Commerce integrations - [SureCart](https://viktor.com/integrations/surecart) - [Google BigQuery](https://viktor.com/integrations/google-bigquery) - [DataForSEO](https://viktor.com/integrations/dataforseo) - [Shopify (OAuth)](https://viktor.com/integrations/shopify-oauth) - [Facebook](https://viktor.com/integrations/facebook) - [Twilio SendGrid](https://viktor.com/integrations/twilio-sendgrid) - [Planview Leankit](https://viktor.com/integrations/planview-leankit) - [Postmark](https://viktor.com/integrations/postmark) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.