# Returnless AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Returnless with a scoped API key and helps you create shipping labels and track parcel fulfillment, running 16 Returnless actions for you like List Shipments, Retrieve Shipment, and List Sales Orders. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Returnless and reports back. Setup takes about two minutes. - Tool: Returnless - Category: Developer Tools - Connection: API key - Actions available: 16 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/returnless ## What can you ask Viktor to do in Returnless? - "Create shipping labels in Returnless for today's orders and send me the tracking numbers." - "Compare carrier rates in Returnless for this shipment and pick the cheapest option." - "Watch Returnless for a delayed shipment and alert me with the tracking details." - "Pull this week's shipping costs from Returnless and post them every Monday." ## What can Viktor do in Returnless? (16 actions) - **List Country ID Options** - Retrieves available options for the Country ID field. - **Update Return Order Status** - Update the status of a return order. - **Update Return Address** - Update a return address. - **Retrieve Shipment** - Retrieve a shipment. - **Retrieve Sales Order** - Retrieve a sales order. - **Retrieve Return Status** - Retrieve a return status. - **Retrieve Return Order** - Retrieve a return order. - **Retrieve Return Address** - Retrieve a return address. - **List Statuses of Shipment** - List all statuses of a shipment. - **List Shipments** - List all shipments. - **List Shipments of Return Order** - List all shipments of a return order. - **List Sales Orders** - Retrieve a list of sales orders sorted by creation date, with the most recent sales orders appearing first. - **List Sales Order Items** - Retrieve all items from a specific sales order with cursor-based pagination support. - **List Return Statuses** - List all return statuses. - **List Return Orders** - Retrieve a list of return orders. - **Create Return Order** - Create a return order. ## How does Viktor work with Returnless? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Returnless with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Returnless actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Returnless AI agent? A Returnless AI agent is an AI that connects to your Returnless account and completes work in it - it doesn't just answer questions about Returnless, it takes the actions. Viktor is that agent: an AI employee that works in Returnless on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Returnless actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Returnless Automate your return process with our platform ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Returnless actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Returnless? Yes. Returnless is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Returnless from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Returnless to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Returnless, then paste an API key from your Returnless account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Returnless? Viktor can run 16 Returnless actions, including List Shipments, Retrieve Shipment, and List Sales Orders - and chain them with other tools in a single request. In practice that means Viktor helps you create shipping labels and track parcel fulfillment. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Returnless? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Returnless actions to take, runs them, and reports back. ### Is my Returnless data secure with Viktor? Yes. Viktor connects to Returnless with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Returnless integration cost? Nothing extra - every integration, including Returnless, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Returnless together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Returnless, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Returnless together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Developer Tools integrations - [Pipedream Utils](https://viktor.com/integrations/pipedream-utils) - [Databricks (OAuth - Service Principal)](https://viktor.com/integrations/databricks-oauth-service-principal) - [PagerDuty](https://viktor.com/integrations/pagerduty) - [Universal API](https://viktor.com/integrations/universal-api) - [ServiceNow](https://viktor.com/integrations/servicenow) - [Formatting](https://viktor.com/integrations/formatting) - [Helper Functions](https://viktor.com/integrations/helper-functions) - [Snipe-IT](https://viktor.com/integrations/snipe-it) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.