# Retriever AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Retriever with a scoped API key and helps you create shipping labels and track parcel fulfillment, running 2 Retriever actions for you like Get Order, and Create Device Return. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Retriever and reports back. Setup takes about two minutes. - Tool: Retriever - Category: HR & Recruiting - Connection: API key - Actions available: 2 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/retriever ## What can you ask Viktor to do in Retriever? - "Create shipping labels in Retriever for today's orders and send me the tracking numbers." - "Compare carrier rates in Retriever for this shipment and pick the cheapest option." - "Watch Retriever for a delayed shipment and alert me with the tracking details." - "Pull this week's shipping costs from Retriever and post them every Monday." ## What can Viktor do in Retriever? (2 actions) - **Get Order** - Fetches a single device return order. - **Create Device Return** - Creates a device return order. ## How does Viktor work with Retriever? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Retriever with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Retriever actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Retriever AI agent? A Retriever AI agent is an AI that connects to your Retriever account and completes work in it - it doesn't just answer questions about Retriever, it takes the actions. Viktor is that agent: an AI employee that works in Retriever on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Retriever actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Retriever Easy laptop and monitor returns for employee offboarding, upgrades, and repairs. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Retriever actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Retriever? Yes. Retriever is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Retriever from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Retriever to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Retriever, then paste an API key from your Retriever account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Retriever? Viktor can run 2 Retriever actions, including Get Order, and Create Device Return - and chain them with other tools in a single request. In practice that means Viktor helps you create shipping labels and track parcel fulfillment. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Retriever? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Retriever actions to take, runs them, and reports back. ### Is my Retriever data secure with Viktor? Yes. Viktor connects to Retriever with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Retriever integration cost? Nothing extra - every integration, including Retriever, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Retriever together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Retriever, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Retriever together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More HR & Recruiting integrations - [Moodle](https://viktor.com/integrations/moodle) - [Brainbase Labs](https://viktor.com/integrations/brainbase-labs) - [Deel](https://viktor.com/integrations/deel) - [Lever](https://viktor.com/integrations/lever) - [Buddee](https://viktor.com/integrations/buddee) - [TalentHR](https://viktor.com/integrations/talenthr) - [Clockwork Recruiting](https://viktor.com/integrations/clockwork-recruiting) - [Microsoft Entra ID](https://viktor.com/integrations/microsoft-entra-id) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.