# Remote Retrieval AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Remote Retrieval and helps you create shipping labels and track parcel fulfillment, running 5 Remote Retrieval actions for you like Get Orders, Create Order, and Get Order Details. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Remote Retrieval and reports back. Viktor connects with a scoped API key. - Tool: Remote Retrieval - Category: Other - Connection: API key - Actions available: 5 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/remote-retrieval ## What can you ask Viktor to do in Remote Retrieval? - "Create shipping labels in Remote Retrieval for today's orders and send me the tracking numbers." - "Compare carrier rates in Remote Retrieval for this shipment and pick the cheapest option." - "Watch Remote Retrieval for a delayed shipment and alert me with the tracking details." - "Pull this week's shipping costs from Remote Retrieval and post them every Monday." ## What can Viktor do in Remote Retrieval? (5 actions) - **Get Orders** - Get a list of all orders. - **Get Order Details** - Get the details of the specified order. - **Create Order** - Create order in Remote Retrieval. - **Get Specific Order** - Fetches a single device return order. - **Get Pending Orders** - Retrieve a list of the orders for which the payment process has not been completed. ## How does Viktor work with Remote Retrieval? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Remote Retrieval with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Remote Retrieval actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Remote Retrieval AI agent? A Remote Retrieval AI agent is an AI that connects to your Remote Retrieval account and completes work in it - it doesn't just answer questions about Remote Retrieval, it takes the actions. Viktor is that agent: an AI employee that works in Remote Retrieval on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Remote Retrieval actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Remote Retrieval Effortless Remote Laptop or Monitor Return ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Remote Retrieval actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Remote Retrieval? Yes. Remote Retrieval is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Remote Retrieval from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Remote Retrieval to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Remote Retrieval, then paste an API key from your Remote Retrieval account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Remote Retrieval? Viktor can run 5 Remote Retrieval actions, including Get Orders, Create Order, and Get Order Details - and chain them with other tools in a single request. In practice that means Viktor helps you create shipping labels and track parcel fulfillment. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Remote Retrieval? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Remote Retrieval actions to take, runs them, and reports back. ### Is my Remote Retrieval data secure with Viktor? Yes. Viktor connects to Remote Retrieval with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Remote Retrieval integration cost? Nothing extra - every integration, including Remote Retrieval, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Remote Retrieval together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Remote Retrieval, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Remote Retrieval together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Other integrations - [Databricks](https://viktor.com/integrations/databricks) - [Front](https://viktor.com/integrations/front) - [BingX](https://viktor.com/integrations/bingx) - [TOPdesk](https://viktor.com/integrations/topdesk) - [Google Dialogflow](https://viktor.com/integrations/google-dialogflow) - [Google Slides](https://viktor.com/integrations/google-slides-2) - [Waitwhile](https://viktor.com/integrations/waitwhile) - [Dixa](https://viktor.com/integrations/dixa) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.