# Quo AI employee Viktor works in Quo for you. Ask in Slack or Microsoft Teams. Viktor is an AI employee that connects to Quo and helps you manage business phone calls and call center operations, running 17 Quo actions for you like Get Call, List Calls, and List Tasks. Ask in plain English from your workspace; Viktor does the work in Quo and reports back. Viktor connects with a scoped API key. - Tool: Quo - Category: Other - Connection: API key - Actions available: 17 - Currently available in: Slack, Microsoft Teams, and Discord - Page: https://viktor.com/integrations/quo ## What can your AI employee do in Quo? Viktor connects to your Quo account and completes work in it. He doesn't just answer questions about Quo, he takes the actions on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Quo actions, chains them with the other 9,800+ tools he connects to, and asks for approval before anything sensitive runs. ### About Quo Modern business phone for startups and small businesses ### How a run works 1. **You ask in your workspace** - Describe what you need in plain English 2. **Viktor picks the actions** - Selects from 17 Quo actions, chains them together 3. **Runs in Quo** - Helps you manage business phone calls and call center operations - your real data. 4. **Reports back** - Delivers the finished result to your workspace ## Use Quo from Slack and Microsoft Teams Message Viktor in a Slack channel, a Microsoft Teams chat or a direct message. He opens Quo, does the work and posts the result in the same thread, so nobody has to switch tabs. He can also run Quo work on a schedule, like a weekly Quo summary posted to your team's channel. Anything sensitive waits for your approval before it runs. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Quo actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## What can you ask Viktor to do in Quo? - "Summarize this morning's missed calls in Quo and draft callback messages." - "Pull yesterday's call volume and average handle time from Quo." - "Watch Quo for a spike in wait times and alert me right away." - "Post a summary of this week's Quo call metrics to #support every Monday." ## How does Viktor work with Quo? 1. Open Viktor in a supported workspace. 2. Connect Quo with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Quo actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What can Viktor do in Quo? (17 actions) - **Create Contact** - Create a new contact in OpenPhone. - **Create Task** - Create a task tied to an OpenPhone conversation. - **Delete Contact** - Permanently delete a contact by ID. This cannot be undone. - **Delete Task** - Permanently delete a task by ID. This cannot be undone. Use List Tasks to find task IDs. - **Get Call** - Retrieve a single call by its ID, including its summary and transcript when available. Summary and transcript are fetched from OpenPhone's separate /summary and /transcript endpoints and merged into the result; they are null if OpenPhone has not yet generated them. Use List Calls to find call IDs. - **List Calls** - Retrieve a paginated list of calls from OpenPhone. Requires both a phone number ID and a participant to scope the results — the API rejects calls missing either. Use List Phone Numbers to find valid phone number IDs. - **List Contacts** - Retrieve a paginated list of contacts. Optionally filter by external IDs and/or sources. All contacts for the organization are returned only when neither externalIds nor sources is provided. - **List Conversations** - Retrieve a paginated list of conversations. Can be filtered by user and/or phone numbers. Defaults to all conversations in the organization. Results are returned in descending order based on the most recent conversation. - **List From Options** - List your OpenPhone phone numbers as selectable sender options, for use as the from value in Send a Text Message. - **List Messages** - Retrieve a paginated list of messages from OpenPhone, scoped to a phone number and a participant — both are required by the API. Optionally narrow further to one conversation with conversationId. - **List Phone Numbers** - Retrieve the list of phone numbers and users associated with your OpenPhone workspace. - **List Tasks** - Retrieve a paginated list of tasks, optionally filtered by conversation. Use List Conversations or List Messages to find a conversationId. - **List Users** - Retrieve a paginated list of users in your OpenPhone workspace. Use this to find a user's ID before assigning a task or filtering calls/messages/conversations by userId. - **Send a Text Message** - Send a text message from one of your OpenPhone numbers to a recipient. Use List Phone Numbers (or List From Options) to find a valid from value. - **Update Contact** - Update one or more fields on an existing contact. Only the fields you provide are changed; omitted fields are left as-is. Run List Contacts to find a contactId. - **Update Conversation Status** - Update the status of an OpenPhone conversation. Set conversationStatus to done, open, or read; the action routes to the corresponding OpenPhone endpoint (mark-as-done, mark-as-open, mark-as-read). Use List Conversations or List Messages to find the conversationId. - **Update Task** - Update an existing task's title and description by ID. NOTE: the OpenPhone update endpoint only modifies title and description (both required on every update); due date and assignee are managed via other endpoints. Use List Tasks to find task IDs. ## Viktor uses Quo together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Other integrations - [Databricks](https://viktor.com/integrations/databricks) - [Front](https://viktor.com/integrations/front) - [BingX](https://viktor.com/integrations/bingx) - [Google Slides](https://viktor.com/integrations/google-slides-2) - [TOPdesk](https://viktor.com/integrations/topdesk) - [Google Dialogflow](https://viktor.com/integrations/google-dialogflow) - [Ramp](https://viktor.com/integrations/ramp) - [Waitwhile](https://viktor.com/integrations/waitwhile) ## FAQ ### Does Viktor integrate with Quo? Yes. Quo is one of the 9,800+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Quo from their workspace - no workflow builder, no code. ### How do I connect Quo to Viktor? Ask Viktor in your workspace to connect Quo, then paste an API key from your Quo account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Quo? Viktor can run 17 Quo actions, including Get Call, List Calls, and List Tasks - and chain them with other tools in a single request. In practice that means Viktor helps you manage business phone calls and call center operations. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows for Quo? No. Viktor isn't a workflow builder - there are no triggers to map and nothing to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which Quo actions to take, runs them, and reports back. ### Is my Quo data secure with Viktor? Yes. Viktor connects to Quo with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Quo integration cost? Nothing extra - every integration, including Quo, is available on every plan. You can start free with up to $100 in credits, no credit card required; the Team plan is $100 a month. ### Can Viktor use Quo together with my other tools? Yes - that's the point. Viktor connects to 9,800+ tools and works across them in a single run: he can pull data from Quo, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in your workspace. ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 9,800+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.