# PostNL AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to PostNL with a scoped API key and helps you create shipping labels and track parcel fulfillment, running 3 PostNL actions for you like Get Status By Barcode, Get Status By Reference, and List Customer Code Options. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in PostNL and reports back. Setup takes about two minutes. - Tool: PostNL - Category: E-Commerce - Connection: API key - Actions available: 3 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/postnl ## What can you ask Viktor to do in PostNL? - "Create shipping labels in PostNL for today's orders and send me the tracking numbers." - "Compare carrier rates in PostNL for this shipment and pick the cheapest option." - "Watch PostNL for a delayed shipment and alert me with the tracking details." - "Pull this week's shipping costs from PostNL and post them every Monday." ## What can Viktor do in PostNL? (3 actions) - **List Customer Code Options** - Retrieves available options for the Customer Code field. - **Get Status By Reference** - Retrieve the status of a shipment using a reference number. - **Get Status By Barcode** - Retrieve the status of a shipment using its barcode. ## How does Viktor work with PostNL? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect PostNL with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the PostNL actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a PostNL AI agent? A PostNL AI agent is an AI that connects to your PostNL account and completes work in it - it doesn't just answer questions about PostNL, it takes the actions. Viktor is that agent: an AI employee that works in PostNL on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right PostNL actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About PostNL The #1 delivery service for online stores and businesses ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive PostNL actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with PostNL? Yes. PostNL is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in PostNL from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect PostNL to Viktor? Ask Viktor in Slack or Microsoft Teams to connect PostNL, then paste an API key from your PostNL account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in PostNL? Viktor can run 3 PostNL actions, including Get Status By Barcode, Get Status By Reference, and List Customer Code Options - and chain them with other tools in a single request. In practice that means Viktor helps you create shipping labels and track parcel fulfillment. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate PostNL? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which PostNL actions to take, runs them, and reports back. ### Is my PostNL data secure with Viktor? Yes. Viktor connects to PostNL with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the PostNL integration cost? Nothing extra - every integration, including PostNL, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use PostNL together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from PostNL, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses PostNL together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More E-Commerce integrations - [SureCart](https://viktor.com/integrations/surecart) - [Google BigQuery](https://viktor.com/integrations/google-bigquery) - [DataForSEO](https://viktor.com/integrations/dataforseo) - [Shopify (OAuth)](https://viktor.com/integrations/shopify-oauth) - [Facebook](https://viktor.com/integrations/facebook) - [Twilio SendGrid](https://viktor.com/integrations/twilio-sendgrid) - [Planview Leankit](https://viktor.com/integrations/planview-leankit) - [Postmark](https://viktor.com/integrations/postmark) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.