# PlentyONE AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to PlentyONE and helps you run an online store's catalog, orders, and checkout, running 12 PlentyONE actions for you like Get Order, Get Orders, and Create Order. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in PlentyONE and reports back. Viktor connects in one click via OAuth. - Tool: PlentyONE - Category: E-Commerce - Connection: One-click OAuth - Actions available: 12 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/plentyone ## What can you ask Viktor to do in PlentyONE? - "Summarize yesterday's orders in PlentyONE and flag anything unusual." - "Find the customers in PlentyONE with open refund requests and draft responses." - "Pull this month's revenue from PlentyONE and compare it to last month." - "Watch PlentyONE for low inventory and post a restock list every morning." ## What can Viktor do in PlentyONE? (12 actions) - **List Status ID Options** - Retrieves available options for the Status ID field. - **List Order ID Options** - Retrieves available options for the Order ID field. - **List Country ID Options** - Retrieves available options for the Country ID field. - **List Contact ID Options** - Retrieves available options for the Contact ID field. - **List Warehouse ID Options** - Retrieves available options for the Warehouse ID field. - **Get Orders** - Retrieves a list of orders from PlentyONE. - **Get Order** - Retrieves a specific order by ID from PlentyONE. - **Get Order Properties** - Retrieves properties for a specific order from PlentyONE. - **Get Order Items** - Retrieves items for a specific order from PlentyONE. - **Get Order Documents** - Retrieves documents for a specific order from PlentyONE. - **Create Order** - Creates a new order in PlentyONE. - **Add Order Note** - Adds a note to an order in PlentyONE. ## How does Viktor work with PlentyONE? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect PlentyONE with one-click OAuth - Viktor handles authentication. 3. Ask in plain English. Viktor runs the PlentyONE actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a PlentyONE AI agent? A PlentyONE AI agent is an AI that connects to your PlentyONE account and completes work in it - it doesn't just answer questions about PlentyONE, it takes the actions. Viktor is that agent: an AI employee that works in PlentyONE on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right PlentyONE actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About PlentyONE The cloud-based e-commerce platform that transforms complexity and dynamism into scalable solutions and speed – across the entire value chain. ## Security and permissions - One-click OAuth - Viktor never sees your password, and you can revoke access at any time. - Review-first approvals: sensitive PlentyONE actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with PlentyONE? Yes. PlentyONE is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in PlentyONE from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect PlentyONE to Viktor? Ask Viktor in Slack or Microsoft Teams to connect PlentyONE, then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time. ### What can Viktor do in PlentyONE? Viktor can run 12 PlentyONE actions, including Get Order, Get Orders, and Create Order - and chain them with other tools in a single request. In practice that means Viktor helps you run an online store's catalog, orders, and checkout. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate PlentyONE? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which PlentyONE actions to take, runs them, and reports back. ### Is my PlentyONE data secure with Viktor? Yes. Viktor connects to PlentyONE in one click via OAuth, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the PlentyONE integration cost? Nothing extra - every integration, including PlentyONE, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use PlentyONE together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from PlentyONE, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses PlentyONE together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More E-Commerce integrations - [SureCart](https://viktor.com/integrations/surecart) - [Google BigQuery](https://viktor.com/integrations/google-bigquery) - [DataForSEO](https://viktor.com/integrations/dataforseo) - [Shopify (OAuth)](https://viktor.com/integrations/shopify-oauth) - [Facebook](https://viktor.com/integrations/facebook) - [Twilio SendGrid](https://viktor.com/integrations/twilio-sendgrid) - [Planview Leankit](https://viktor.com/integrations/planview-leankit) - [Postmark](https://viktor.com/integrations/postmark) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.