# PhoneBurner AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to PhoneBurner in one click via OAuth and helps you manage business phone calls and call center operations, running 4 PhoneBurner actions for you like Get Contact, Get Contacts, and Update Contact. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in PhoneBurner and reports back. Setup takes about two minutes. - Tool: PhoneBurner - Category: Sales & CRM - Connection: One-click OAuth - Actions available: 4 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/phoneburner ## What can you ask Viktor to do in PhoneBurner? - "Summarize this morning's missed calls in PhoneBurner and draft callback messages." - "Pull yesterday's call volume and average handle time from PhoneBurner." - "Watch PhoneBurner for a spike in wait times and alert me right away." - "Post a summary of this week's PhoneBurner call metrics to #support every Monday." ## What can Viktor do in PhoneBurner? (4 actions) - **Update Contact** - Update a contact. - **Get Contacts** - Get a list of contacts. - **Get Contact** - Get a specific contact. - **Create Contact** - Create a contact. ## How does Viktor work with PhoneBurner? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect PhoneBurner with one-click OAuth - Viktor handles authentication. 3. Ask in plain English. Viktor runs the PhoneBurner actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a PhoneBurner AI agent? A PhoneBurner AI agent is an AI that connects to your PhoneBurner account and completes work in it - it doesn't just answer questions about PhoneBurner, it takes the actions. Viktor is that agent: an AI employee that works in PhoneBurner on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right PhoneBurner actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About PhoneBurner Our powerful outbound dialer is built to boost your contact rates & increase sales. ## Security and permissions - One-click OAuth - Viktor never sees your password, and you can revoke access at any time. - Review-first approvals: sensitive PhoneBurner actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with PhoneBurner? Yes. PhoneBurner is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in PhoneBurner from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect PhoneBurner to Viktor? Ask Viktor in Slack or Microsoft Teams to connect PhoneBurner, then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time. ### What can Viktor do in PhoneBurner? Viktor can run 4 PhoneBurner actions, including Get Contact, Get Contacts, and Update Contact - and chain them with other tools in a single request. In practice that means Viktor helps you manage business phone calls and call center operations. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate PhoneBurner? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which PhoneBurner actions to take, runs them, and reports back. ### Is my PhoneBurner data secure with Viktor? Yes. Viktor connects to PhoneBurner in one click via OAuth, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the PhoneBurner integration cost? Nothing extra - every integration, including PhoneBurner, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use PhoneBurner together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from PhoneBurner, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses PhoneBurner together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) - [Stripe](https://viktor.com/integrations/stripe) ## More Sales & CRM integrations - [HubSpot](https://viktor.com/integrations/hubspot) - [Upsales](https://viktor.com/integrations/upsales) - [Keap (Infusionsoft)](https://viktor.com/integrations/keap-infusionsoft) - [Apollo.io (API Key)](https://viktor.com/integrations/apollo-io-api-key) - [Teamgate](https://viktor.com/integrations/teamgate) - [Pipedrive](https://viktor.com/integrations/pipedrive) - [Enrich Layer](https://viktor.com/integrations/enrich-layer) - [Zoom](https://viktor.com/integrations/zoom) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.