# Ortto AI agent for Slack & Microsoft Teams

Viktor is an AI employee that connects to Ortto with a scoped API key and helps you build email campaigns and automated customer journeys, running 4 Ortto actions for you like Opt Out of SMS, Create Custom Activity, and List User Email Options. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Ortto and reports back. Setup takes about two minutes.

- Tool: Ortto
- Category: Other
- Connection: API key
- Actions available: 4
- Works from: Slack and Microsoft Teams
- Page: https://viktor.com/integrations/ortto

## What can you ask Viktor to do in Ortto?

- "Draft next week's newsletter in Ortto from this outline and send it to me for approval."
- "Set up a welcome journey in Ortto for new signups this week."
- "Pull open, click, and journey performance from Ortto and post it every Monday."
- "Watch Ortto for a drop in engagement or a spike in unsubscribes and alert me with the likely cause."

## What can Viktor do in Ortto? (4 actions)

- **List User Email Options** - Retrieves available options for the User Email field.
- **Opt Out of SMS** - Allows a user to opt-out from all SMS communications.
- **Create or Update a Person** - Create or update a preexisting person in the Ortto account.
- **Create Custom Activity** - Creates a unique activity for a person. Can optionally initialize a new record beforehand.

## How does Viktor work with Ortto?

1. Add Viktor to Slack or Microsoft Teams.
2. Connect Ortto with an API key - Viktor handles authentication.
3. Ask in plain English. Viktor runs the Ortto actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval.

## What is a Ortto AI agent?

A Ortto AI agent is an AI that connects to your Ortto account and completes work in it - it doesn't just answer questions about Ortto, it takes the actions. Viktor is that agent: an AI employee that works in Ortto on your behalf and delivers the finished result in Slack or Microsoft Teams.

Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Ortto actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.

### About Ortto

The unified customer journey platform for online business. Customer journeys made remarkable.

## Security and permissions

- Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time.
- Review-first approvals: sensitive Ortto actions wait for your sign-off before they run.
- Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models.
- SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.

## FAQ

### Does Viktor integrate with Ortto?

Yes. Ortto is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Ortto from Slack or Microsoft Teams - no workflow builder, no code.

### How do I connect Ortto to Viktor?

Ask Viktor in Slack or Microsoft Teams to connect Ortto, then paste an API key from your Ortto account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes.

### What can Viktor do in Ortto?

Viktor can run 4 Ortto actions, including Opt Out of SMS, Create Custom Activity, and List User Email Options - and chain them with other tools in a single request. In practice that means Viktor helps you build email campaigns and automated customer journeys. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done.

### Do I need to build workflows to automate Ortto?

No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Ortto actions to take, runs them, and reports back.

### Is my Ortto data secure with Viktor?

Yes. Viktor connects to Ortto with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress.

### How much does the Ortto integration cost?

Nothing extra - every integration, including Ortto, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month.

### Can Viktor use Ortto together with my other tools?

Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Ortto, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams.

## Viktor uses Ortto together with

- [Slack](https://viktor.com/integrations/slack)
- [Gmail](https://viktor.com/integrations/gmail)
- [Google Sheets](https://viktor.com/integrations/google-sheets)
- [HubSpot](https://viktor.com/integrations/hubspot)
- [Notion](https://viktor.com/integrations/notion)
- [Salesforce](https://viktor.com/integrations/salesforce)

## More Other integrations

- [Databricks](https://viktor.com/integrations/databricks)
- [Front](https://viktor.com/integrations/front)
- [BingX](https://viktor.com/integrations/bingx)
- [TOPdesk](https://viktor.com/integrations/topdesk)
- [Google Dialogflow](https://viktor.com/integrations/google-dialogflow)
- [Google Slides](https://viktor.com/integrations/google-slides-2)
- [Waitwhile](https://viktor.com/integrations/waitwhile)
- [Dixa](https://viktor.com/integrations/dixa)

## Get started

Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.
