# Opsgenie AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Opsgenie with a scoped API key and helps you monitor application errors and incidents, running 6 Opsgenie actions for you like Delete Alert, Create Alert, and Get Alert Status. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Opsgenie and reports back. Setup takes about two minutes. - Tool: Opsgenie - Category: Other - Connection: API key - Actions available: 6 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/opsgenie ## What can you ask Viktor to do in Opsgenie? - "Summarize the new errors in Opsgenie from the last 24 hours and flag any regressions." - "Check Opsgenie for the root cause of last night's incident and report back." - "Watch Opsgenie for a new critical alert and page me immediately." - "Post a summary of this week's Opsgenie incident count to #eng every Friday." ## What can Viktor do in Opsgenie? (6 actions) - **List Alert ID Options** - Retrieves available options for the Alert ID field. - **List User ID Options** - Retrieves available options for the User ID field. - **Get Alert Status** - Get the status of the alert with the specified ID. - **Delete Alert** - Removes an existing alert from Opsgenie. - **Create Alert** - Send a new Alert for processing. - **Add Note to Alert** - Adds a note to an existing alert in Opsgenie. ## How does Viktor work with Opsgenie? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Opsgenie with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Opsgenie actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Opsgenie AI agent? A Opsgenie AI agent is an AI that connects to your Opsgenie account and completes work in it - it doesn't just answer questions about Opsgenie, it takes the actions. Viktor is that agent: an AI employee that works in Opsgenie on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Opsgenie actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Opsgenie Opsgenie is a modern incident management platform for operating always-on services, empowering Dev and Ops teams to plan for service disruptions and stay in control during incidents. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Opsgenie actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Opsgenie? Yes. Opsgenie is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Opsgenie from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Opsgenie to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Opsgenie, then paste an API key from your Opsgenie account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Opsgenie? Viktor can run 6 Opsgenie actions, including Delete Alert, Create Alert, and Get Alert Status - and chain them with other tools in a single request. In practice that means Viktor helps you monitor application errors and incidents. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Opsgenie? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Opsgenie actions to take, runs them, and reports back. ### Is my Opsgenie data secure with Viktor? Yes. Viktor connects to Opsgenie with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Opsgenie integration cost? Nothing extra - every integration, including Opsgenie, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Opsgenie together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Opsgenie, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Opsgenie together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Other integrations - [Databricks](https://viktor.com/integrations/databricks) - [Front](https://viktor.com/integrations/front) - [BingX](https://viktor.com/integrations/bingx) - [TOPdesk](https://viktor.com/integrations/topdesk) - [Google Dialogflow](https://viktor.com/integrations/google-dialogflow) - [Google Slides](https://viktor.com/integrations/google-slides-2) - [Waitwhile](https://viktor.com/integrations/waitwhile) - [Dixa](https://viktor.com/integrations/dixa) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.